Operational Trainers – 3 posts

Operational Trainers – 3 posts Based Hull, East Riding of Yorkshire but fully mobile

Develop and deliver blended learning solutions for Arco, UK market leader in corporate work wear.

At Arco, our mission is to keep people safe at work. Our fourth generation, family-owned business has a turnover in excess of £265m. With 22,000 products, 41 branches and 1,500 employees, we are the UK’s leading supplier of safety clothing, corporate work wear and Health & Safety and maintenance products. We create a great workplace by recruiting the best talent and developing individuals by applying best-in-class learning interventions to achieve the highest possible business performance. Our vision is to be the UK’s leading B2B business for customer service.

As an Operational Trainer reporting to our Training Manager, your key responsibility will be to support training needs analysis via the design and delivery of training solutions and induction. Dedicated to a specific business area, for which you’ll develop a comprehensive technical training and customer service demand plan, you’ll align and prioritise our training needs by producing blended learning solutions which maximise technology and customer service platforms.

With the aim to develop One Arco Way, this will entail providing clear guidance on technical training and customer service training, policy and process to drive solutions, which will require:

• a holistic approach to avoid duplication of time and effort 
• consistency of all training plans to deliver value and ROI
• striving for improvement through the analysis of feedback and data
• acting as exemplar to demonstrate how training provides value to the business.

You must have a proven track record within a retail/sales/operational environment, underpinned by significant experience in the design, delivery and facilitation of classroom training solutions, both centrally and nationally. Professionally qualified (CPP/ CIPD), your strong grasp of learning theory, and the TNA process, will match your ability to operate within a changing environment.

An experienced people manager with knowledge of basic psychometric profiling tools and real customer focus, you’re also:

• an excellent project manager
• receptive to change
• a great planner and organiser, able to work on your own initiative
• able to manage effectively at a distance.

You’ll need a full, current UK driving licence as you will frequently be traveling to various sites as part of the role.

If we’ve just described you and your aspirations, to apply for an Operational Trainer role please forward a full CV and covering letter to Online Resourcing by clicking the APPLY button below. 

Reference number: OR7280

Please note: unlike a traditional recruitment agency, we guarantee that your application will be viewed by Arco. It is a non-consultancy service managing online applications on their behalf.

LocationBased Hull, East Riding of Yorkshire but fully mobileSalary£30,000 - £34,000 + car + bonus and comprehensive benefitsDurationPermanent full timeReferenceOR7280Contact NameN/A

Develop and deliver blended learning solutions for Arco, UK market leader in corporate work wear.

At Arco, our mission is to keep people safe at work. Our fourth generation, family-owned business has a turnover in excess of £265m. With 22,000 products, 41 branches and 1,500 employees, we are the UK’s leading supplier of safety clothing, corporate work wear and Health & Safety and maintenance products. We create a great workplace by recruiting the best talent and developing individuals by applying best-in-class learning interventions to achieve the highest possible business performance. Our vision is to be the UK’s leading B2B business for customer service.

As an Operational Trainer reporting to our Training Manager, your key responsibility will be to support training needs analysis via the design and delivery of training solutions and induction. Dedicated to a specific business area, for which you’ll develop a comprehensive technical training and customer service demand plan, you’ll align and prioritise our training needs by producing blended learning solutions which maximise technology and customer service platforms.

With the aim to develop One Arco Way, this will entail providing clear guidance on technical training and customer service training, policy and process to drive solutions, which will require:

• a holistic approach to avoid duplication of time and effort 
• consistency of all training plans to deliver value and ROI
• striving for improvement through the analysis of feedback and data
• acting as exemplar to demonstrate how training provides value to the business.

You must have a proven track record within a retail/sales/operational environment, underpinned by significant experience in the design, delivery and facilitation of classroom training solutions, both centrally and nationally. Professionally qualified (CPP/ CIPD), your strong grasp of learning theory, and the TNA process, will match your ability to operate within a changing environment.

An experienced people manager with knowledge of basic psychometric profiling tools and real customer focus, you’re also:

• an excellent project manager
• receptive to change
• a great planner and organiser, able to work on your own initiative
• able to manage effectively at a distance.

You’ll need a full, current UK driving licence as you will frequently be traveling to various sites as part of the role.

If we’ve just described you and your aspirations, to apply for an Operational Trainer role please forward a full CV and covering letter to Online Resourcing by clicking the APPLY button below. 

Reference number: OR7280

Please note: unlike a traditional recruitment agency, we guarantee that your application will be viewed by Arco. It is a non-consultancy service managing online applications on their behalf.

Apply now

View the original article here

Leadership Development Manager

Leadership Development Manager Warwickshire

Leadership Development Manager 6 month FTC, within FTSE 100 Organisation, 45-55k plus Benefits Package, Based in East Midlands.

Annapurna are working closely with one of our FTSE 100, Global Leaders in search of a Leadership and Capability Development Manager. This role provides a real platform to make a difference within the organisation on an international scale.

The new Leadership and Capability Development Manager will have the following:

Have a strong background with Leadership and Management Development
The ability to plan, profile and implement Leadership best practice throughout an organisation
Strong leadership qualities and ability to work with major stakeholders
Managed large teams
Experienced in developing a high performing organisation with multiple locations
Experience working with a diverse workforce

Annapurna HR Ltd are working as an external agency in relation to this vacancy

Leadership Development Manager 6 month FTC, within FTSE 100 Organisation, 45-55k plus Benefits Package, Based in East Midlands.

LocationWarwickshireSalary£45000 - £55000 per annumReferenceNP3204Contact NameNiall Petchey

Leadership Development Manager 6 month FTC, within FTSE 100 Organisation, 45-55k plus Benefits Package, Based in East Midlands.

Annapurna are working closely with one of our FTSE 100, Global Leaders in search of a Leadership and Capability Development Manager. This role provides a real platform to make a difference within the organisation on an international scale.

The new Leadership and Capability Development Manager will have the following:

Have a strong background with Leadership and Management Development
The ability to plan, profile and implement Leadership best practice throughout an organisation
Strong leadership qualities and ability to work with major stakeholders
Managed large teams
Experienced in developing a high performing organisation with multiple locations
Experience working with a diverse workforce

Annapurna HR Ltd are working as an external agency in relation to this vacancy

Leadership Development Manager 6 month FTC, within FTSE 100 Organisation, 45-55k plus Benefits Package, Based in East Midlands.

Apply now

View the original article here

Management Development Specialist

Management Development Specialist Hull, East Riding of Yorkshire with some UK travel

Support and deliver the Learning & Development strategy for Arco, the UK leader in corporate work wear.

At Arco, our mission is to keep people safe at work. Our fourth generation, family-owned business has a turnover in excess of £265m. With 22,000 products, 41 branches and 1,500 employees, we are the UK’s leading supplier of safety clothing, corporate work wear and Health & Safety and maintenance products. We create a great workplace by recruiting the best talent and developing individuals by applying best-in-class learning interventions to achieve the highest possible business performance. Our vision is to be the UK’s leading B2B business for customer service.

As a Management Development Specialist you will partner business stakeholders and HR Business Partners to ensure that the best development solutions are in place across the whole Arco Group so that we can identify the potential in each manager and maximise their capability to deliver future business performance and growth.

You will:

• Develop bespoke and group-wide development solutions to equip all our people managers to lead, inspire, engage and motivate their teams
• Maintain an comprehensive overview of the business management population and the development support available to it
• Conduct coaching and feedback, briefings and evaluations
• Support the business with a clear understanding and consistent application of performance review processes and personal development plans

To succeed in this strategically important Management Development role, you will need to have experience of designing management development programmes and must be a competent coach, facilitator and psychometric practitioner (i.e. MBTI I&II, Wave, Insights, Hogan).

As a Management Development Specialist, you must also have:

• CIPD or equivalent qualifications
• Experience of design, delivery and evaluation of management development solutions in a matrix organisation
• Commercial acumen and robust understanding of other business functions including Finance, Supply Chain, and Sales & Marketing
• Strong planning and organising skills

You’ll need a full, current UK driving licence as you will be required to travel to various sites as part of this Management Development role.

If we’ve just described you and your aspirations, to apply for the Learning and Development Specialist role please forward a full CV and covering letter to Online Resourcing by clicking the APPLY button below.

Reference number: OR7281

Please note: unlike a traditional recruitment agency, we guarantee that your application will be viewed by Arco. Ours is a non-consultancy service managing online applications on their behalf.

LocationHull, East Riding of Yorkshire with some UK travelSalarySalary £32,000-£36,000 + car, bonus + comprehensive benefitsDurationPermanent full timeReferenceOR7281Contact NameN/A

Support and deliver the Learning & Development strategy for Arco, the UK leader in corporate work wear.

At Arco, our mission is to keep people safe at work. Our fourth generation, family-owned business has a turnover in excess of £265m. With 22,000 products, 41 branches and 1,500 employees, we are the UK’s leading supplier of safety clothing, corporate work wear and Health & Safety and maintenance products. We create a great workplace by recruiting the best talent and developing individuals by applying best-in-class learning interventions to achieve the highest possible business performance. Our vision is to be the UK’s leading B2B business for customer service.

As a Management Development Specialist you will partner business stakeholders and HR Business Partners to ensure that the best development solutions are in place across the whole Arco Group so that we can identify the potential in each manager and maximise their capability to deliver future business performance and growth.

You will:

• Develop bespoke and group-wide development solutions to equip all our people managers to lead, inspire, engage and motivate their teams
• Maintain an comprehensive overview of the business management population and the development support available to it
• Conduct coaching and feedback, briefings and evaluations
• Support the business with a clear understanding and consistent application of performance review processes and personal development plans

To succeed in this strategically important Management Development role, you will need to have experience of designing management development programmes and must be a competent coach, facilitator and psychometric practitioner (i.e. MBTI I&II, Wave, Insights, Hogan).

As a Management Development Specialist, you must also have:

• CIPD or equivalent qualifications
• Experience of design, delivery and evaluation of management development solutions in a matrix organisation
• Commercial acumen and robust understanding of other business functions including Finance, Supply Chain, and Sales & Marketing
• Strong planning and organising skills

You’ll need a full, current UK driving licence as you will be required to travel to various sites as part of this Management Development role.

If we’ve just described you and your aspirations, to apply for the Learning and Development Specialist role please forward a full CV and covering letter to Online Resourcing by clicking the APPLY button below.

Reference number: OR7281

Please note: unlike a traditional recruitment agency, we guarantee that your application will be viewed by Arco. Ours is a non-consultancy service managing online applications on their behalf.

Apply now

View the original article here

Regional Training Manager

Regional Training Manager Nationwide

PizzaExpress was recently acquired by Hony and with us approaching our 50th birthday, here is the place to be right now in the world of casual dining. With aggressive growth plans for both our UK and international business, people are at the heart of everything we do.

With this in mind, we are excited to announce a new training structure and as a result the addition of six new Regional Training Manager positions to our Talent Team. This will provide one Regional Training Manager to support each of our six regions across the UK.

As a Regional Training Manager you will report to the Learning & Development Manager – Operations, and be accountable for leading, managing and developing a team of restaurant based Operational Trainers. In addition you will be responsible for the rolling out central projects and be involved in management development as required. Your team of Operational Trainers will deliver Front of House and Back of House courses and team members’ development programmes and assessments as well as supporting new initiatives and any other training requirements.

As an integral part of your role, you will be working closely with both your Regional Operations Manager and their team of Operations Managers to provide expert training advice and ensure that the training and development needs of each region are met and measured against the relevant KPI’s.

Essential criteria:

A proven experience of Restaurant, Hospitality or Retail Management or Training Management level is criticalHave training experience on a one to one and group basisA good working knowledge of Microsoft Office packages specifically the ability to create presentations and deliver them effectivelyA successful track record in driving excellent results and building relationshipsHighly organised, self-motivated and have great planning skillsFlexibility and the ability to work under pressurePassion for developing others and for the PizzaExpress brandExtensive travel, overnight stays and a full UK driving license

And what do these roles offer you? This is a fantastic opportunity to take your already proven management and training skills into the area of Learning & Development

You will also have a huge potential to make a real positive impact on people’s development and the business’ results.

LocationNationwideSalary£28k - £30kReferenceVIkANA0Ad5Contact NameRecruitment

PizzaExpress was recently acquired by Hony and with us approaching our 50th birthday, here is the place to be right now in the world of casual dining. With aggressive growth plans for both our UK and international business, people are at the heart of everything we do.

With this in mind, we are excited to announce a new training structure and as a result the addition of six new Regional Training Manager positions to our Talent Team. This will provide one Regional Training Manager to support each of our six regions across the UK.

As a Regional Training Manager you will report to the Learning & Development Manager – Operations, and be accountable for leading, managing and developing a team of restaurant based Operational Trainers. In addition you will be responsible for the rolling out central projects and be involved in management development as required. Your team of Operational Trainers will deliver Front of House and Back of House courses and team members’ development programmes and assessments as well as supporting new initiatives and any other training requirements.

As an integral part of your role, you will be working closely with both your Regional Operations Manager and their team of Operations Managers to provide expert training advice and ensure that the training and development needs of each region are met and measured against the relevant KPI’s.

Essential criteria:

A proven experience of Restaurant, Hospitality or Retail Management or Training Management level is criticalHave training experience on a one to one and group basisA good working knowledge of Microsoft Office packages specifically the ability to create presentations and deliver them effectivelyA successful track record in driving excellent results and building relationshipsHighly organised, self-motivated and have great planning skillsFlexibility and the ability to work under pressurePassion for developing others and for the PizzaExpress brandExtensive travel, overnight stays and a full UK driving license

And what do these roles offer you? This is a fantastic opportunity to take your already proven management and training skills into the area of Learning & Development

You will also have a huge potential to make a real positive impact on people’s development and the business’ results.

Apply now

View the original article here

Online overload?

Tomorrow I’ll be participating in Day 1 of a 2-day online activity entitled the Virtual Learning Show.

Here’s why I’m getting involved:

The titles and content of the sessions interest me (although I’ve been let down in the past in the gap between what was promised in a synopsis and what was delivered in the event itself)I’m interested to see ‘how’ some of the ‘big names‘ facilitate their sessions as I’m always up for stealing a few ideas!If I’m brutally honest though, what I’m really interested in is whether it’s feasible to run a days worth of online sessions. Admittedly they’re not back-to-back sessions, but my experience in the past has always been that of my ‘attention wandering’ towards the end of an hours session…..

How will I cope with multiple sessions over a day?

Am I the only one who finds even the *best* online sessions difficult to engage with beyond 45 mins?

I guess I’ll find out tomorrow…..

View the original article here

I have another cap to wear…

… and that is of Social Media correspondent for Nuclear TV.

This is a ‘title‘, I hasten to add that I have not bestowed upon myself but as the nucleus of Nuclear TV sits within my immediate team (and I never stop harping on about the benefits of engaging with Social Media), I guess it was inevitable that I was going to end up with that role!

This interview was the first (of what I hope will be many) insights into how a highly-regulated, security-conscious sector such as the Nuclear Industry is engaging with Social Media, the challenges that it brings and the rewards that it can bestow.

I must admit to being slightly nervous about conducting this interview, not about appearing in front of a camera, but about speaking on a subject such as Social Media, when there are far more knowledgeable, influential people out there who are already commenting on Social Media far more eloquently that I could hope to do..

… what do you think?

… did I get it right?

… did I miss anything?

…would you have done things differently?

If you have any feedback, it would be great if you could provide it in the comments area below, as this will allow me to ensure that future commentaries really do reflect ‘current thinking’.

View the original article here

Training & Development Assistant- Law Firm- City

Training & Development Assistant- Law Firm- City London

My client has an amazing new exciting opportunity for a Training & Development Assistant to work in an international law firm who are highly regarded as one of the best in providing legal advice to its clients worldwide and has been recently awarded for its level of expertise and quality of advice, placing it amongst the top 10 law firms in the city. They have many offices around the globe in Asia, Europe and the Middle East and you will have an opportunity to work in its largest office based in the heartbeat of the business district in the city, with tourist attraction buildings like the 'Gherkin', 'Cheese grater' and Bishopsgate Tower in close proximity. You will be supporting the Head of Training and Development, who has many years of experience and knowledge therefore there is no one better who could be your biggest supporter and mentor.

Key responsibilities

Scheduling of training workshops including liaison with internal and external trainersWorking with firms to book trainees on to courses; securing dates; managing & tracking attendance; booking and meeting trainers; arranging materials & catering; advertising programmes; completing certificates for attendees; diary management.Creating and generating reports from the database; extracting key management dataSetting up new development programmes and related training workshopsManaging course bookings and tracking attendance; developing the use of the databaseInvolvement and assistance in a project with the wider team on a new firmwide HR and T&D systemDistributing the T&D programme to all London fee earners; working with the team to increase the accessibility of training and booking process/advertisingInvolvement in the Firmwide appraisal process with the HR teamPotential involvement in other Firmwide training activity/roll outs on areas such as compliance, risk and other initiatives or other needs as they arise

Key knowledge and skills:

Excellent administrative, organisational, planning and coordination skills - able to plan, prioritise, respond and adapt proactively to changing deadlines and demandsProactive in managing own and others' time, diaries and calendarsStrong accuracy and eye for detailExcellent verbal and written communication skills - articulate and able to communicate with all levels and via different mediaExcellent IT Skills - Word, PowerPoint, Excel and database useProactive manner and approach to all work and communicationCan-do, positive and professional attitudeApproachable and able to build rapport quickly with all levels of staff across the firmProfessional, confident and resilientAble to work as part of a teamAbility to use own initiative, review working practices and come up with fresh ideasMotivated by and interested in people and the HR & Training agendaOverall able to provide a high level of service to the team and our internal clients

Experience/ Qualifications

May be part or fully CIPD qualified - or have a longer term interest in becoming so

Proven track record and experience (or very strong potential) within an administrative role to include the following.

Diary management and schedulingEvent planning and coordinationDatabase management and use of multiple IT systemsManagement of multiple tasks and projectsLocationLondonSalary£30000 negotiableReferenceContact NameTB

My client has an amazing new exciting opportunity for a Training & Development Assistant to work in an international law firm who are highly regarded as one of the best in providing legal advice to its clients worldwide and has been recently awarded for its level of expertise and quality of advice, placing it amongst the top 10 law firms in the city. They have many offices around the globe in Asia, Europe and the Middle East and you will have an opportunity to work in its largest office based in the heartbeat of the business district in the city, with tourist attraction buildings like the 'Gherkin', 'Cheese grater' and Bishopsgate Tower in close proximity. You will be supporting the Head of Training and Development, who has many years of experience and knowledge therefore there is no one better who could be your biggest supporter and mentor.

Key responsibilities

Scheduling of training workshops including liaison with internal and external trainersWorking with firms to book trainees on to courses; securing dates; managing & tracking attendance; booking and meeting trainers; arranging materials & catering; advertising programmes; completing certificates for attendees; diary management.Creating and generating reports from the database; extracting key management dataSetting up new development programmes and related training workshopsManaging course bookings and tracking attendance; developing the use of the databaseInvolvement and assistance in a project with the wider team on a new firmwide HR and T&D systemDistributing the T&D programme to all London fee earners; working with the team to increase the accessibility of training and booking process/advertisingInvolvement in the Firmwide appraisal process with the HR teamPotential involvement in other Firmwide training activity/roll outs on areas such as compliance, risk and other initiatives or other needs as they arise

Key knowledge and skills:

Excellent administrative, organisational, planning and coordination skills - able to plan, prioritise, respond and adapt proactively to changing deadlines and demandsProactive in managing own and others' time, diaries and calendarsStrong accuracy and eye for detailExcellent verbal and written communication skills - articulate and able to communicate with all levels and via different mediaExcellent IT Skills - Word, PowerPoint, Excel and database useProactive manner and approach to all work and communicationCan-do, positive and professional attitudeApproachable and able to build rapport quickly with all levels of staff across the firmProfessional, confident and resilientAble to work as part of a teamAbility to use own initiative, review working practices and come up with fresh ideasMotivated by and interested in people and the HR & Training agendaOverall able to provide a high level of service to the team and our internal clients

Experience/ Qualifications

May be part or fully CIPD qualified - or have a longer term interest in becoming so

Proven track record and experience (or very strong potential) within an administrative role to include the following.

Diary management and schedulingEvent planning and coordinationDatabase management and use of multiple IT systemsManagement of multiple tasks and projects

Apply now

View the original article here

Group HR and H&S Manager

Group HR and H&S Manager Belfast

Group HR & H&S Manager
Belfast

A leading Retail Group with head offices in Belfast, are currently seeking to appoint a new HR and H&S Manager, responsible for the provision of first class HR advice and guidance to employees across their NI sites.

The successful candidate will be responsible for the provision of high quality and professional advice / guidance on all aspects of Human Resources and Health & Safety, throughout the group. This role will be required to ensure that the business objectives and priorities are addressed through the effective management of the above functions.

Responsibilities;

Employee Relations
Performance Management and Training
Recruitment & retention - managing talent and succession planning;
Development of Policy & Procedures - updating and drafting new policies, procedures and processes.
Maintaining employee files and ensuring all relevant documentation is up to date
Manage H&S function throughout the business; providing guidance and support on all matters relating to Health and Safety
Ensure the group is compliant with all regulatory bodies i.e. employment legislation, Financial Conduct Authority, HSENI etc.

Essential Criteria:

Educated to degree level in a business related discipline
4 - 5 yearsâ work experience in an HR Generalist role gained within a fast paced commercial environment
Detailed knowledge of current employment legislation
Knowledge and experience of managing Health and Safety in the workplace.
IT literate (competent in Microsoft Office packages)
Excellent interpersonal and communication skills with the ability to interact confidently with people at all levels of the business
Proven experience in writing and developing policies.
Ability to prioritise work load and deliver within agreed timescales
Full driving licence

Desirable Criteria:
CIPD qualified
Experience of dealing with self-employed staff

Other Information
Based in Head Office but may have to travel to other sites around N.I.
£28 - £32k + Benefits (dependent on experience)
40 Hrs per week - potential for reduced working week available (paid pro-rata)
Mon â Thurs 8:30 â 5:30, Friday 8:30 â 3:00

To apply, please contact Richard at Hays HR for immediate consideration and shortlisting

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

LocationBelfastSalary£28000.00 - £32000.00 per annumReference2421176Contact NameRichard McFarland

Group HR & H&S Manager
Belfast

A leading Retail Group with head offices in Belfast, are currently seeking to appoint a new HR and H&S Manager, responsible for the provision of first class HR advice and guidance to employees across their NI sites.

The successful candidate will be responsible for the provision of high quality and professional advice / guidance on all aspects of Human Resources and Health & Safety, throughout the group. This role will be required to ensure that the business objectives and priorities are addressed through the effective management of the above functions.

Responsibilities;

Employee Relations
Performance Management and Training
Recruitment & retention - managing talent and succession planning;
Development of Policy & Procedures - updating and drafting new policies, procedures and processes.
Maintaining employee files and ensuring all relevant documentation is up to date
Manage H&S function throughout the business; providing guidance and support on all matters relating to Health and Safety
Ensure the group is compliant with all regulatory bodies i.e. employment legislation, Financial Conduct Authority, HSENI etc.

Essential Criteria:

Educated to degree level in a business related discipline
4 - 5 yearsâ work experience in an HR Generalist role gained within a fast paced commercial environment
Detailed knowledge of current employment legislation
Knowledge and experience of managing Health and Safety in the workplace.
IT literate (competent in Microsoft Office packages)
Excellent interpersonal and communication skills with the ability to interact confidently with people at all levels of the business
Proven experience in writing and developing policies.
Ability to prioritise work load and deliver within agreed timescales
Full driving licence

Desirable Criteria:
CIPD qualified
Experience of dealing with self-employed staff

Other Information
Based in Head Office but may have to travel to other sites around N.I.
£28 - £32k + Benefits (dependent on experience)
40 Hrs per week - potential for reduced working week available (paid pro-rata)
Mon â Thurs 8:30 â 5:30, Friday 8:30 â 3:00

To apply, please contact Richard at Hays HR for immediate consideration and shortlisting

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Apply now

View the original article here

Rubber Ducks and Instructional Design

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Learning & Development Innovation Manager

Learning & Development Innovation Manager Slough, Berkshire SL2 5DS (Occasional travel to UK sites & Amsterdam (Corporate Head Office)

With extensive experience of best practice L&D delivery solutions, you are ready to develop your career in a business that will encourage your insight and input, welcome your ideas and act on them. That business is AkzoNobel. Home to the Dulux Super Brand and world class products including Sikkens, Cuprinol and Polycell, we are looking for a senior level L&D professional to lead and manage the deployment of our UK L&D strategy. This is a high profile role within our business, part of a new global L&D operating model combining global aligned programs with local bespoke initiatives.
We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods. We’re also the sector leader in sustainability and number one in the renowned Dow Jones Sustainability Index. We are also named amongst the Top Employers in the UK.  You can’t make a great impact like this without having great people. We want to be the best – to use our leading market positions to deliver a leading performance – and for that, we need the best.  Is that you?
As the L&D Innovation Manager for all UK businesses you will be the Subject Matter Expert for Learning Delivery Solutions or Architectures.  Working with senior stakeholders you will introduce new approaches that enhance learning transfer, build engagement and maximise impact.  You will be a key change agent towards creating a new learning culture.  You will also be key contributor to the global L&D innovation agenda and partner with local L&D/HR senior teams to identify potential areas of improvement and drive through implementation.  You will also lead the selection of 3rd party learning partners to ensure global and local programs are successfully delivered.

Degree qualified (or equivalent experience) you will possess proven high level experience in L&D strategy at senior level.  You will have expert knowledge of industry leading best practice L&D delivery solutions and latest thinking on sharepoint learner portals, rich media scenarios, interactive gaming, social media, mobile and learner communities. Ideally a CIPD (or equivalent) member with a recognised coaching qualification would be an advantage. You will be commercially astute, results focussed and a team player.  You will be effective at analysing needs and devising cohesive solutions, great at motivating and engaging diverse audiences and be a skilled influencer.

At AkzoNobel, we believe we can only grow our business as fast as we grow our people, so if you want to be L&D Innovation Manager in a business that will invest in you and give you the opportunity to develop please apply below.

AkzoNobel. Where your ideas go far.

LocationSlough, Berkshire SL2 5DS (Occasional travel to UK sites & Amsterdam (Corporate Head Office)SalaryCompetitive Salary & Benefits - up to 10% company bonus, 25 days annual leave, pension, BUPA health insurance, 50% discount on our products.DurationPermanent full timeReference1400063AContact NameN/A

With extensive experience of best practice L&D delivery solutions, you are ready to develop your career in a business that will encourage your insight and input, welcome your ideas and act on them. That business is AkzoNobel. Home to the Dulux Super Brand and world class products including Sikkens, Cuprinol and Polycell, we are looking for a senior level L&D professional to lead and manage the deployment of our UK L&D strategy. This is a high profile role within our business, part of a new global L&D operating model combining global aligned programs with local bespoke initiatives.
We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods. We’re also the sector leader in sustainability and number one in the renowned Dow Jones Sustainability Index. We are also named amongst the Top Employers in the UK.  You can’t make a great impact like this without having great people. We want to be the best – to use our leading market positions to deliver a leading performance – and for that, we need the best.  Is that you?
As the L&D Innovation Manager for all UK businesses you will be the Subject Matter Expert for Learning Delivery Solutions or Architectures.  Working with senior stakeholders you will introduce new approaches that enhance learning transfer, build engagement and maximise impact.  You will be a key change agent towards creating a new learning culture.  You will also be key contributor to the global L&D innovation agenda and partner with local L&D/HR senior teams to identify potential areas of improvement and drive through implementation.  You will also lead the selection of 3rd party learning partners to ensure global and local programs are successfully delivered.

Degree qualified (or equivalent experience) you will possess proven high level experience in L&D strategy at senior level.  You will have expert knowledge of industry leading best practice L&D delivery solutions and latest thinking on sharepoint learner portals, rich media scenarios, interactive gaming, social media, mobile and learner communities. Ideally a CIPD (or equivalent) member with a recognised coaching qualification would be an advantage. You will be commercially astute, results focussed and a team player.  You will be effective at analysing needs and devising cohesive solutions, great at motivating and engaging diverse audiences and be a skilled influencer.

At AkzoNobel, we believe we can only grow our business as fast as we grow our people, so if you want to be L&D Innovation Manager in a business that will invest in you and give you the opportunity to develop please apply below.

AkzoNobel. Where your ideas go far.

Apply now

View the original article here

Characteristics of a great corporate leader

“Leadership is the capacity to translate vision into reality. —Warren Bennis”

A corporate leader is someone who conducts, who guides, who takes his/her team through every thick and thin so that the goals are achieved and the team remains motivated and aligned with the company’s mission and vision.

Here are some key characteristics of a great corporate leader that you must nurture -

INTEGRITY

Integrity or honesty is the primary attribute a corporate leader must have. You should abide by certain principles so as to establish yourself as the role model of your team. You have to establish yourself as a disciplinarian and your activities must reflect your business ethics transparently in front of your team members.

COURAGE 

No great work can be accomplished unless you are courageous enough to take risks and face challenges. As a corporate leader you are responsible for running a whole business. You have to show enough courage to think and decide independently and take the right decisions even if you are being influenced and obstructed constantly. Your vision should be clear.

SELF CONTROL

Another very essential characteristic trait of a leader is self control. A great corporate leader is one who has a tremendous control over his/her emotions.

CLARITY

Be clear and confident. Present your viewpoints explicitly. Come plain to your employees regarding what you want from them, what’s your expectation for the company and so on. Always remember the more direct and distinct you will be with your employees as a corporate leader, the better will be the end result.

CREATIVITY 

Be the painter, not the painting. Come up with new ideas that can open up new doors. Be innovative, be experimental. At the same time give space to your members as well to display their imagination. As a corporate leader, you should leave enough space for intellectual cultivation.

GUIDANCE

There is a narrow line of difference between guiding and dominating. Although often your motives are white but out of too much excitement of executing something accurately you may end up dominating and over-burdening your members which in turn hold up a very negative image and the respect and love for the corporate leader get replaced by fear.

TEAM WORK

‘Successful businessmen share the ability to hire people smarter than they are”. As a corporate leader you individually cannot bring sole success; you need a team for that. If you are a great corporate leader you must have the skill of recruiting smarter and more intelligent people than you are and assign them responsibilities, so that they can come up with the best results.

INSPIRATION

Often the team members look up to their leader for inspiration and encouraging words. Those words motivate them, energize them and assure them of their credibility. Even when the work is going accurately, you should come up and inspire your team members individually.

HUMBLE

Unless and until you have a balance of humbleness and simplicity in your nature, you cannot get the best out of you members. You are their boss. Their love and respect for their corporate leader will be mirrored in their work.

[starrating]

Ravinder Tulsiani, CTDP, BA (Law): Educator, business developer, corporate leader, author, & entrepreneur – I offer diverse talents across a wide spectrum of businesses & industries. My reputation for excellence reflects my expertise as a strategic planner who creates cultural transformation in business – with a focus on educating & motivating the workforce to achieve core business objectives.

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Talent & Development Manager

Talent & Development Manager City of London

The specific populations and programmes that the job holder is responsible for is subject to change over time as priorities evolve and work split is agreed between the team. At the current time, the planned main focus is on global support staff (which includes support, legal PAs and PSL populations) and supporting other members of the team on facilitation, delivery and observations. The firm is continually reviewing its T&D offering and part of your role will be initiate reviews and refreshes of the programmes that we currently have and/or that we should have, for example moving towards a more blended learning approach using e-learning tools.

The role involves advising colleagues about the programmes and development issues more generally and working closely with the business on bespoke learning required which falls outside of the standard programmes and learning. There is also ad-hoc and project work to contribute to and responsibility for reporting.

Role and responsibilities

To work closely with the business to define training needs and the content of core programmes and to propose and agree overall approach to support development globally. Key stakeholders include:

Global Directors and Heads

Support Faculty Group

HR colleagues globally

To ensure that programmes have defined learning objectives, that the style and structure of sessions and the flow of learning appropriately meets these, that programmes employ up to date and effective techniques including e-learning and that a blended approach maximises learning

To build and manage relationships across the global network with key stakeholders and line colleagues to ensure that needs are understood and to cover key information on learning, programmes and new developments. This is to build understanding of how learning supports development in a broader context and ensure training is delivering high quality skill development

To add to, refresh and update learning as necessary to ensure continuous improvement and to reflect changing priorities and in response to feedback

To project manage the delivery of programmes, managing the relationship with relevant members of the Training Events team to ensure the effective organisation, delivery and follow up of all programmes

To identify and select training providers who have expertise that meets the particular requirements of a programme(s). To manage our on-going relationships with training providers to ensure they are providing the highest quality of training

To work with internal experts to develop content and/or run sessions on programmes

To create and maintain key documents, frameworks, materials and intranet sites as required. To manage key systems, intranet and databases that support consistent global standards of delivery of training and compliance

To deliver value for money on all programmes - and set and manage the budget to achieve this. To match demand to supply and ensure the appropriate number of programmes are delivered where and when required

To work closely with the business on bespoke learning needs for specific groups of people, teams, departments or office, often with a need to handle sensitive and confidential information.

To design and deliver workshops on a bespoke/ad-hoc basis, for example around performance management. This includes conducting 1:1 or team MBTI sessions

To present to management teams or departments on current initiatives or deliver best practice, for example embedding learning tools

To facilitate and/or observe on various associate programmes

Who we are looking for

Candidates must have previous T&D experience and a track record of working to design and implement successful development programmes and be experienced in delivering skills training programmes.

LocationCity of LondonSalary£60000 - £65000 per annumDuration12 monthsReference20364/001Contact NameMarie Bliss

The specific populations and programmes that the job holder is responsible for is subject to change over time as priorities evolve and work split is agreed between the team. At the current time, the planned main focus is on global support staff (which includes support, legal PAs and PSL populations) and supporting other members of the team on facilitation, delivery and observations. The firm is continually reviewing its T&D offering and part of your role will be initiate reviews and refreshes of the programmes that we currently have and/or that we should have, for example moving towards a more blended learning approach using e-learning tools.

The role involves advising colleagues about the programmes and development issues more generally and working closely with the business on bespoke learning required which falls outside of the standard programmes and learning. There is also ad-hoc and project work to contribute to and responsibility for reporting.

Role and responsibilities

To work closely with the business to define training needs and the content of core programmes and to propose and agree overall approach to support development globally. Key stakeholders include:

Global Directors and Heads

Support Faculty Group

HR colleagues globally

To ensure that programmes have defined learning objectives, that the style and structure of sessions and the flow of learning appropriately meets these, that programmes employ up to date and effective techniques including e-learning and that a blended approach maximises learning

To build and manage relationships across the global network with key stakeholders and line colleagues to ensure that needs are understood and to cover key information on learning, programmes and new developments. This is to build understanding of how learning supports development in a broader context and ensure training is delivering high quality skill development

To add to, refresh and update learning as necessary to ensure continuous improvement and to reflect changing priorities and in response to feedback

To project manage the delivery of programmes, managing the relationship with relevant members of the Training Events team to ensure the effective organisation, delivery and follow up of all programmes

To identify and select training providers who have expertise that meets the particular requirements of a programme(s). To manage our on-going relationships with training providers to ensure they are providing the highest quality of training

To work with internal experts to develop content and/or run sessions on programmes

To create and maintain key documents, frameworks, materials and intranet sites as required. To manage key systems, intranet and databases that support consistent global standards of delivery of training and compliance

To deliver value for money on all programmes - and set and manage the budget to achieve this. To match demand to supply and ensure the appropriate number of programmes are delivered where and when required

To work closely with the business on bespoke learning needs for specific groups of people, teams, departments or office, often with a need to handle sensitive and confidential information.

To design and deliver workshops on a bespoke/ad-hoc basis, for example around performance management. This includes conducting 1:1 or team MBTI sessions

To present to management teams or departments on current initiatives or deliver best practice, for example embedding learning tools

To facilitate and/or observe on various associate programmes

Who we are looking for

Candidates must have previous T&D experience and a track record of working to design and implement successful development programmes and be experienced in delivering skills training programmes.

Apply now

View the original article here

Learning and Talent Manager

Learning and Talent Manager City of London

A multi-international specialist Financial Services business is looking for an L&D and Talent Manager to join the team. The new hire will work alongside the new Head of Learning and Talent to design and implement talent initiatives.

The focus of the role is on development, retention and talent management. There is excellent buy in from the wider HR team and senior stakeholder group, therefore the L&D Manager will be innovative and creative.

Responsibilities

Design and implement talent initiatives in line with the firm wide talent strateg to drive high performance

Support firm wide performance management processes including performance appraisals, 360 degree feedback, succession planning and promotion

Engage and partner with the HR Business Partner's to help identify and meet specific functional development needs and consult with the business as appropriate

Assist with the effective communication and marketing of talent and development initiatives

Look for creative opportunities to continuously improve existing L & D processes and work with the wider HR team to re-engineer existing processes

Participate and or lead in wider HR projects as required

The successful candidate will have a broad, full cycle L&D background including significant team management experience and a proven track record of developing and delivering line management training.

LocationCity of LondonSalary£60000 - £65000 per annumReference20541/001Contact NameEmma Castillo

A multi-international specialist Financial Services business is looking for an L&D and Talent Manager to join the team. The new hire will work alongside the new Head of Learning and Talent to design and implement talent initiatives.

The focus of the role is on development, retention and talent management. There is excellent buy in from the wider HR team and senior stakeholder group, therefore the L&D Manager will be innovative and creative.

Responsibilities

Design and implement talent initiatives in line with the firm wide talent strateg to drive high performance

Support firm wide performance management processes including performance appraisals, 360 degree feedback, succession planning and promotion

Engage and partner with the HR Business Partner's to help identify and meet specific functional development needs and consult with the business as appropriate

Assist with the effective communication and marketing of talent and development initiatives

Look for creative opportunities to continuously improve existing L & D processes and work with the wider HR team to re-engineer existing processes

Participate and or lead in wider HR projects as required

The successful candidate will have a broad, full cycle L&D background including significant team management experience and a proven track record of developing and delivering line management training.

Apply now

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The story of how I got to speak at #LT11UK….

….. begins in the Summer of 2010.

I was speaking on the telephone with the fantastic @juliewedgwood on the subject of my progress with using learning technologies since attending LT10, when she suggested that @DonaldHTaylor may be interested in the story as a potential session for LT11… I joked about this…. mulled it over…. dropped Don an email….

… and so it came to pass that at 1400hrs on Day 2 of Learning Technologies 2011 I found myself co-facilitating a session entitled ‘Taking the next steps‘ with @simbeckhampson

I remembered the presentations at LT10 being broadly broken down into 2 types:

The sage on the stage with a pocket full of Bullet Points.And the ‘guide by your side’ with a pocketful of interaction and activities.

It will probably come as no surprise to you to hear that the content of the latter still resonates with me today and indeed Julie Wedgwood (who has become a friend and has delivered that same session back into my organisation for me) falls into that category.

It was that same impact that I wanted to have on those delegates who were kind enough to attend my session at LT11. Here are the simple steps that I took in planning and preparing my session.

Given that my session was about my ‘journey’ over the past 12 months I thought it would fit quite nicely into a calendar format.I identified 12 tools that I had used over the preceding 12 months and slotted 1 of these into each month, which then formed the basis of a PowerPoint deck.I asked my friend Sam, to create a desktop calendar from my PPT slides and then ordered 100 of them

I added some autotweets to each of the slides order to feed the #LT11UK Twitter backchannel.Given the target audience for my session I anticipated that many of them might not have a Twitter account (not yet anyway!), so I set up a Text Wall (courtesy of @xlearn) to allow non-Tweeters to experience participating in a back-channel.I realised that as I had only 25 minutes to cover a 12 month period that I would not be able to cover each of the 12 months, so I created a slidecast using Slideshare which allowed me to cover each of the 12 months in greater detail due to the lack of time pressure. Here it is:

At that point it was time to put everything in the laps of the Gods and as Nike would say

The footage can be viewed here (please not that is appears that this site is still being edited (at least I hope it is) but you’ll get the idea)

The actual presentation went as I had anticipated, however the feedback I received be it  face-to-face, via the backchannel or peoples blogs was phenomenal and quite humbling. I had never thought for a second that such a ‘simple introduction’ to Learning Technologies would have pushed so many peoples buttons. Some people have commented upon the unusual, non-linear, delegate-driven presentation style that I used, others have mentioned how passionate I was…

… whatever the reason, the key factor for me was that people enjoyed it and gained some small measure of motivation of it. I wish you all the very best for your future implementation of Learning Technologie and if I can be of any help or assistance then please don’t hesitate to contact me.

On a final note a BIG “Thank You” to Julie Wedgwood for being the catalyst to me speaking at LT11 and to Don Taylor for taking a ‘punt’ on me.

Did you attend my session?

What (if anything) did you take away to action?

How is the action progressing?

Why not provide your responses in the comments box below?

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Leadership & Development Specialist

Leadership & Development Specialist Holborn, London

As a Metro Bank University Leadership and Development Specialist you will be responsible for creating  and delivering learning pathways, programmes and interventions that  develop the capability of middle and senior leaders across Metro Bank. This will include:

Inspiring colleagues by designing and delivering high energy, high quality, classroom and 1:1 training to create and sustain a culture of creating FANS internally and externallyLeading the design and delivery of Leadership Development Programmes in close consultation with colleagues at all levelsEvaluating the effectiveness of training to ensure business requirements are met, providing return on investment and identifying and rectifying any shortfallsProvide effective 1:1 coaching for high potential and future leaders across Metro Bank

If you have the following experience please formally apply (and remember to upload your CV along with your application):

Strong track record managing all stages of the learning and development cycle: Design, Delivery and Evaluation.Significant leadership development experienceExcellent personal organisation with the ability to priorities a demanding schedule of workAbility to positively influence through written and face to face communicationStrong stakeholder management with a focus on building internal Customer relationshipsLocationHolborn, LondonSalaryCompetitive salary plus benefitsReferenceMBLDSContact NameRecruitment

As a Metro Bank University Leadership and Development Specialist you will be responsible for creating  and delivering learning pathways, programmes and interventions that  develop the capability of middle and senior leaders across Metro Bank. This will include:

Inspiring colleagues by designing and delivering high energy, high quality, classroom and 1:1 training to create and sustain a culture of creating FANS internally and externallyLeading the design and delivery of Leadership Development Programmes in close consultation with colleagues at all levelsEvaluating the effectiveness of training to ensure business requirements are met, providing return on investment and identifying and rectifying any shortfallsProvide effective 1:1 coaching for high potential and future leaders across Metro Bank

If you have the following experience please formally apply (and remember to upload your CV along with your application):

Strong track record managing all stages of the learning and development cycle: Design, Delivery and Evaluation.Significant leadership development experienceExcellent personal organisation with the ability to priorities a demanding schedule of workAbility to positively influence through written and face to face communicationStrong stakeholder management with a focus on building internal Customer relationships

Apply now

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Workforce Development Trainer (Management)

Workforce Development Trainer (Management) Westwood, Coventry + travel Network Rail’s on a mission to deliver a better railway for Britain. Key to our success however, is having an engaged workforce that’s motivated to deliver excellence. Our Professional Development & Training team plays its part by providing training, learning opportunities and the support with people development that helps us deliver our objectives. Their Frontline Leadership portfolio offers experiential, facilitated learning, rather than the traditional classroom variety. It also includes complete development programmes, shorter courses and modules as well as encouragement and support to sustain learning back in the workplace. It’s here that we need your training expertise.

Your challenge? To assist with the design and development of leadership and management (L&M) programmes in support of our strategic business requirement for a cohort of frontline managers with high leadership capability. You’ll also deliver L&M training to a range of target groups as specified by an annual training plan. Your audience will largely be made up of team leaders, supervisors, section managers and other first-line managers. Some work on, or with, the infrastructure on a daily basis and some are in predominantly office based. The one thing they have in common is all of them are pivotal to the delivery a better railway. Join us, and you could be too.

You’ll need a Training or Teaching qualification (e.g CIPD, DTLLS) and proven experience of successfully delivering corporate level leadership and management training. We’ll also be looking for an engaging style of delivery, a well-organised approach and a flair for planning. Excellent verbal and written communication skills and the ability to work as part of a team are also essential. Any experience of working in a complex change-oriented environment with multiple stakeholders or involvement in earning programme design and development would be a plus, although neither are must haves.

To apply, please click on the apply button to visit our website.

Closing date: 2 November 2014

Network Rail welcomes applications from a diverse range of candidates regardless of background, disability or gender and is committed to interviewing all applicants who declare a disability and meet the essential criteria advertised. We are striving to achieve the ‘two ticks’ disability symbol and to create a workforce as diverse as the communities we serve.

LocationWestwood, Coventry + travelSalaryUp to £35,000 plus benefitsReferenceIRC952775Contact NameRecruitmentNetwork Rail’s on a mission to deliver a better railway for Britain. Key to our success however, is having an engaged workforce that’s motivated to deliver excellence. Our Professional Development & Training team plays its part by providing training, learning opportunities and the support with people development that helps us deliver our objectives. Their Frontline Leadership portfolio offers experiential, facilitated learning, rather than the traditional classroom variety. It also includes complete development programmes, shorter courses and modules as well as encouragement and support to sustain learning back in the workplace. It’s here that we need your training expertise.

Your challenge? To assist with the design and development of leadership and management (L&M) programmes in support of our strategic business requirement for a cohort of frontline managers with high leadership capability. You’ll also deliver L&M training to a range of target groups as specified by an annual training plan. Your audience will largely be made up of team leaders, supervisors, section managers and other first-line managers. Some work on, or with, the infrastructure on a daily basis and some are in predominantly office based. The one thing they have in common is all of them are pivotal to the delivery a better railway. Join us, and you could be too.

You’ll need a Training or Teaching qualification (e.g CIPD, DTLLS) and proven experience of successfully delivering corporate level leadership and management training. We’ll also be looking for an engaging style of delivery, a well-organised approach and a flair for planning. Excellent verbal and written communication skills and the ability to work as part of a team are also essential. Any experience of working in a complex change-oriented environment with multiple stakeholders or involvement in earning programme design and development would be a plus, although neither are must haves.

To apply, please click on the apply button to visit our website.

Closing date: 2 November 2014

Network Rail welcomes applications from a diverse range of candidates regardless of background, disability or gender and is committed to interviewing all applicants who declare a disability and meet the essential criteria advertised. We are striving to achieve the ‘two ticks’ disability symbol and to create a workforce as diverse as the communities we serve.

Apply now

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Training Advisor

Training Advisor Midlands with Travel TRAINING ADVISOR – 6 MONTH FTC - £30K – MIDLANDS + TRAVELOur well established housing client is currently seeking a Training advisor (6 month FTC), with extensive travel nationwide. Based out of the Midlands region, you will report in to the Training Manager. The successful Training Advisor will be required to design, deliver and evaluate training courses and resources. The role will also require:The management of specific training projectsTo support IT & Operations in the implementation of bespoke applicationsTo develop personal area of specialism and undertake specific business development activitiesWhere necessary test applications from a user's perspective, providing structured analysis and feedbackKnowledge and experience of design, delivery, assessment and verification of trainingTraining or teaching qualificationDriving Licence (Max 6 points)If you are interested in this HR role please apply by clicking on the link below or contact Ashley Kate HR for further details.Ashley Kate HR specialise exclusively in HR recruitment, nationwide for temporary, contract and permanent HR roles. We give equal priority to our candidate and client relationships and ensure we deliver a highly professional HR consultancy service at all times.To find out more about us please visit our website at www.ashleykatehr.comJoin the Ashley Kate HR LinkedIn group at http://linkd.in/HRProfessionalsNetworkUKAnd follow us on Twitter at http://www.twitter.com/AshleyKateHRAshley Kate HR operates as a Recruitment Agency for the provision of permanent candidates and as a Recruitment Business for the provision of temporary candidates.

If you are interested in this HR role please apply by clicking on the link below or contact Ashley Kate HR for further details.

Ashley Kate HR specialise exclusively in HR recruitment, nationwide for temporary, contract and permanent HR roles. We give equal priority to our candidate and client relationships and ensure we deliver a highly professional HR consultancy service at all times.

To find out more about us please

Join the Ashley Kate HR LinkedIn group

And follow us on Twitter

Ashley Kate HR operates as a Recruitment Agency for the provision of permanent candidates and as a Recruitment Business for the provision of temporary candidates.

LocationMidlands with TravelSalary£30K + Car / Car AllowanceDurationContractReference13355EDCBContact NameRecruitersTRAINING ADVISOR – 6 MONTH FTC - £30K – MIDLANDS + TRAVELOur well established housing client is currently seeking a Training advisor (6 month FTC), with extensive travel nationwide. Based out of the Midlands region, you will report in to the Training Manager. The successful Training Advisor will be required to design, deliver and evaluate training courses and resources. The role will also require:The management of specific training projectsTo support IT & Operations in the implementation of bespoke applicationsTo develop personal area of specialism and undertake specific business development activitiesWhere necessary test applications from a user's perspective, providing structured analysis and feedbackKnowledge and experience of design, delivery, assessment and verification of trainingTraining or teaching qualificationDriving Licence (Max 6 points)If you are interested in this HR role please apply by clicking on the link below or contact Ashley Kate HR for further details.Ashley Kate HR specialise exclusively in HR recruitment, nationwide for temporary, contract and permanent HR roles. We give equal priority to our candidate and client relationships and ensure we deliver a highly professional HR consultancy service at all times.To find out more about us please visit our website at www.ashleykatehr.comJoin the Ashley Kate HR LinkedIn group at http://linkd.in/HRProfessionalsNetworkUKAnd follow us on Twitter at http://www.twitter.com/AshleyKateHRAshley Kate HR operates as a Recruitment Agency for the provision of permanent candidates and as a Recruitment Business for the provision of temporary candidates.

If you are interested in this HR role please apply by clicking on the link below or contact Ashley Kate HR for further details.

Ashley Kate HR specialise exclusively in HR recruitment, nationwide for temporary, contract and permanent HR roles. We give equal priority to our candidate and client relationships and ensure we deliver a highly professional HR consultancy service at all times.

To find out more about us please

Join the Ashley Kate HR LinkedIn group

And follow us on Twitter

Ashley Kate HR operates as a Recruitment Agency for the provision of permanent candidates and as a Recruitment Business for the provision of temporary candidates.

Apply now

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Write a strong goal: Sell it to Scrooge

When a client says, “My team needs training,” they might not realize it yet, but they have a bigger goal in mind. That goal is the real reason the project has to happen.

Unfortunately, it’s common to develop training with the wrong type of goal. Below are some typical goals. They all have a big blind spot. What are they missing?

Salespeople will know all the product features.Managers will handle difficult conversations better.Everyone will use the new software.People will be aware of the dangers of the internet.Leaders will help people adjust to big changes.

If you had $40,000 and someone asked you to spend that money on any of the above goals, what would you say?

Here’s what I’d say: “What will I get in return?”

A business goal is the “What’s in it for me?” for the organization. It justifies the existence of the project in business terms. None of the goals above clearly shows what’s in it for the organization.

Let’s see how it works with the first goal, “Salespeople will know all the product features.”

Imagine that I’m a C-level type in a widget company and I’m sitting behind a tidy pile of $40,000.

A training person, let’s call him Bob, comes to me and says, “Give me that $40k, and in return, salespeople will know all the product features.”

“What, can’t they read the product brochure?” I say, wrapping my arms around the money.

“Well, yes, but they’re not selling our widgets as well as they could,” Bob says. “Our mystery shoppers say that the salespeople just sell the micro widget. They ignore the mega and mongo widgets even when they’re the best widgets for the customer. We have a reputation as cheap widget-pushers.”

“So tell them to sell more mega and mongo widgets,” I say.

“But we don’t want them to sell the mega or mongo if it’s the wrong widget for the customer,” Bob says. “That goes against our mission and will hurt our brand.”

“You want this money,” I say, “so you can help salespeople identify the best widget for the customer?”

“Yes, that’s it,” Bob says. “I guess just knowing the features isn’t enough. They have to develop the skills to identify the customer’s needs and then match the features to those needs.”

“And then what will happen?” I say. “How will I get my $40k back?”

“Sales of mega and mongo widgets will go up,” Bob says. “Since we make more profit from those than from the micro widgets, we’ll make more money.”

“And…?” I say in my most annoying tone, still gripping the money.

“And our reputation will improve, helping our brand,” Bob says. “Overall sales could go up and we could gain market share, because we’ll become the widget company that really listens. Everyone else just pushes widgets.”

“All right,” I say, reluctantly peeling $20k off the pile. “Here’s some money. Let’s see if you can show a 5% increase in mega and mongo widget sales by fourth quarter. If so, we’ll use the rest of the money to expand what you’re doing and see if we can gain market share.”

Bob’s goal started as this:

Salespeople will know all the product features

It ended as this:

Mega and mongo widget sales will increase 5% by Q4 as salespeople identify the best widget for each customer

Bob now has a way to measure the success of his project, at least in the short term, and it’s a measure that benefits the business as a whole. His new goal justifies the expense of the project.

Bob’s new goal also shows everyone involved in the project that he’s serious and is going to measure results. It shows that “training people” like Bob play vital roles in the success of the organization.

A good business goal helps you sell your project to Scrooges like me, but it also has a profound effect on the type of training you develop.

Bob’s original goal was “Salespeople will know all the product features.” What would have happened if I were out of the office and someone gave Bob all the money without challenging his goal? What kind of training would he create?

Bob’s revised goal aims to increase sales of specific products by having salespeople identify the best widget for each customer. How did the new goal change Bob’s approach to his design?

I’ve continued the story on a separate page to keep this post short.

If this seems like something out of a book, that’s because it is. I’m writing a book on action mapping, and it should be available in the next couple of months. I’ll be sure to announce it in the blog.

Scenario design course starts soon

My four-week, online scenario design class starts on April 21. I’ve added a second session scheduled for the Americas because the first is nearly full. Find out more.

Photo: aditza121 via Compfight cc

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Culture and Training Lead

Culture and Training Lead City of London

We require a Training Lead to oversee the development and delivery of Compliance Training within a globally recognized financial institution

This will be a 5 month project supporting the roll out of a major programme, and will require a candidate with

proven experience delivering technical compliance training,
the skill to apply a variety of training methodologies in large international organisations,
and the agility to adapt styles to meet audience need or ensure a training message is clear regardless of language or cultural differences.

If you a highly accomplished Training Lead with proven experience in global financial institutions, please apply today with your CV attached.

LocationCity of LondonSalary£550 - £650 per dayDuration5 monthsReferenceBBBH28973Contact NameAmie Patton

We require a Training Lead to oversee the development and delivery of Compliance Training within a globally recognized financial institution

This will be a 5 month project supporting the roll out of a major programme, and will require a candidate with

proven experience delivering technical compliance training,
the skill to apply a variety of training methodologies in large international organisations,
and the agility to adapt styles to meet audience need or ensure a training message is clear regardless of language or cultural differences.

If you a highly accomplished Training Lead with proven experience in global financial institutions, please apply today with your CV attached.

Apply now

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Tan Le, Measuring Brain Activity: Second Day Keynote at #ATDTK

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Training and Development Manager

Summary

A Training and Development manager is required for a boutique law firm based in Central London. An experienced Training and Development professional is required to lead the training function.

Client Details

My client are a global professional services firm based in London who have been operation for over 175 years. My client has a robust reputation in implementing an intellectual approach to law, as well as understanding the dynamic demands of business. The firm has an extensive network of independent law firms in other jurisdictions with which it has maintained long, collaborative relationships, thereby enabling it to support the needs of its clients around the globe.

Description

Responsible for organising and managing training and development activities and initiatives across the firm in accordance with the Business strategy. This includes:

- Fee-earner Training
Identifying topics and organising a rolling programme of fee-earner training that meets the needs of the Firm and SRA requirements. Activities include: Training Co-ordinator meetings, Inn Group Member, Inn Group IP Programme, First Year Trainee Training, NQ Induction. Organising, Training Regulations, Soft Skills Training, Development Reviews, Practice Group Seminars and Webinars.

- Business Services Training
Providing training to members of Business Services. Activities include: Soft Skills Training, Development Reviews and Ad hoc Requests.

a)Working as required with the Head of HR and / or the Partner responsible for Training in order to formulate, articulate and then deliver the training strategy for the firm together with the annual training plan for both fee-earning and Business support staff.

b)Identifying the most appropriate person(s) to deliver training (e.g. fee-earner, external Counsel or commercial training provider).

c)Ensuring training taking place within the firm runs smoothly (for example, ensuring appropriate meeting rooms are booked and notice is given to relevant potential participants of upcoming courses) and appropriate records kept.

d)Managing the Firm's training budget annually and negotiating fees with external providers.

e)Providing information as part of the firm-wide induction programme to new joiners on the training available within the firm and how this is organised.

f)Well-being Seminars. Identifying topics and organising an annual programme of three well-being seminars open to all staff.

g)Mentoring Programme. Working with the Associate Mentor co-ordinator to ensure that all mentors have appropriate training.

Profile

The person undertaking this role will have ideally previously worked as a lawyer or have solid experience of implementing (managing) the legal training programmes within a commercial legal practice. This will assist in: ensuring full compliance with all SRA (or other relevant bodies') training and development requirements; identifying topics for future training events; and arranging sessions in response to suggestions from the internal training co-ordinators. It will also be helpful when tailoring soft skills courses for fee-earning staff.

Necessary skills and attributes
*Strong academic background
*Excellent interpersonal and communication skills
*Motivated, pro-active and a self-starter
*Natural, down-to-earth, confident, at ease with people. Able to work and influence effectively across all levels of the firm
*Team focused and collaborative
*Articulate with good written and oral skills
*Enthusiastic
*Able to work well under pressure and meet deadlines
*Able to manage budgets
*Self sufficient and self reliant with strong IT skills

Job Offer

£50000 - £60000+ benefits

Apply now

View the original article here

The Accidental ID: Join me for a Q&A Webinar Session on July 31st!

tag:blogger.com,1999:blog-28999673.comments2014-07-25T08:57:50.124-05:00Cammy Beanhttp://www.blogger.com/profile/14164253880427035485noreply@blogger.comBlogger0125

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Training Manager

Training Manager London Summary

A Training Manager is required for a Financial Services organisation based in London. The successful Training Manager will be responsible for delivering our client's Retail Training strategy and ensure its implementation within budget and agreed time line.

Client Details

A Financial Services Organisation based in London

Description

The successful Training Manager will be responsible for delivering our client's Retail Training strategy and ensure its implementation within budget and agreed time line.

The key requirements for the role will include:

* Responsibility for end-to-end training design and delivery for all relevant levels. The aspect of training will cover inductions, commercial training, product training, soft skills, coaching and any other relevant and required technical skills
* Work closely with all Area Managers, HR Department, and Performance Coaches to ensure all relevant staff are trained to a high standard
* Identify areas for improved efficiency and make recommendations
* Set and agree annual Retail Training KPIs with the Retail Director
* Benchmark with competitors in the industry to consistently improve Retail standards
* Design competency framework
* Write/ update any relevant recruitment selection processes
* Design, deliver and implement relevant induction programme in conjunction with the Area Managers and HR Department
* Implement and incorporate all Government Training initiatives e.g. skills for life, NVQs for development of staff
* Design and delivery product training, relevant/required technical and soft skills training and ensure all staff are coached on all products and receive ongoing training
* Design and write the training manuals, update them in accordance with changes to the external or internal governance, regulations, technical software changes, retail product and services updates
* Design and deliver refresher training for existing staff in conjunction with the relevant teams
* Design and deliver training for newly promoted staff in conjunction with the relevant teams
* Ensure all design and delivery is within agreed budgets
* Regular travel to the all sites to understand the needs of the local business and offer adequate training solutions
* Attend events related to Retail/Financial Services for ongoing improvement or regular updates
* Undertake all reasonable duties and responsibilities for the effective support of the business
* You are required to ensure all Health & Safety regulations are adhered to within Company guidelines.
* You will undertake any reasonable requests by the Company in order to fulfil the role criteria and/or business objectives.

Profile

* Previous work experience in a similar role and environment
* Ability to communicate effectively across all levels across the organisation
* Manage relationships with key stakeholders
* High level of attention to detail
* Flexible
* Methodical
* Good admin skills
* Proactive
* Good presentation skills
* Understanding of the retail industry
* Relevant training qualification/degree or equivalent
* Secondary education or equivalent
* Proactive
* Team player
* Confident
* Innovative and forward thinking

Job Offer

A competitive package dependent on experience

LocationLondonSalary£1 per annumDuration12Reference13423271/001Contact NameAdrian DawsonSummary

A Training Manager is required for a Financial Services organisation based in London. The successful Training Manager will be responsible for delivering our client's Retail Training strategy and ensure its implementation within budget and agreed time line.

Client Details

A Financial Services Organisation based in London

Description

The successful Training Manager will be responsible for delivering our client's Retail Training strategy and ensure its implementation within budget and agreed time line.

The key requirements for the role will include:

* Responsibility for end-to-end training design and delivery for all relevant levels. The aspect of training will cover inductions, commercial training, product training, soft skills, coaching and any other relevant and required technical skills
* Work closely with all Area Managers, HR Department, and Performance Coaches to ensure all relevant staff are trained to a high standard
* Identify areas for improved efficiency and make recommendations
* Set and agree annual Retail Training KPIs with the Retail Director
* Benchmark with competitors in the industry to consistently improve Retail standards
* Design competency framework
* Write/ update any relevant recruitment selection processes
* Design, deliver and implement relevant induction programme in conjunction with the Area Managers and HR Department
* Implement and incorporate all Government Training initiatives e.g. skills for life, NVQs for development of staff
* Design and delivery product training, relevant/required technical and soft skills training and ensure all staff are coached on all products and receive ongoing training
* Design and write the training manuals, update them in accordance with changes to the external or internal governance, regulations, technical software changes, retail product and services updates
* Design and deliver refresher training for existing staff in conjunction with the relevant teams
* Design and deliver training for newly promoted staff in conjunction with the relevant teams
* Ensure all design and delivery is within agreed budgets
* Regular travel to the all sites to understand the needs of the local business and offer adequate training solutions
* Attend events related to Retail/Financial Services for ongoing improvement or regular updates
* Undertake all reasonable duties and responsibilities for the effective support of the business
* You are required to ensure all Health & Safety regulations are adhered to within Company guidelines.
* You will undertake any reasonable requests by the Company in order to fulfil the role criteria and/or business objectives.

Profile

* Previous work experience in a similar role and environment
* Ability to communicate effectively across all levels across the organisation
* Manage relationships with key stakeholders
* High level of attention to detail
* Flexible
* Methodical
* Good admin skills
* Proactive
* Good presentation skills
* Understanding of the retail industry
* Relevant training qualification/degree or equivalent
* Secondary education or equivalent
* Proactive
* Team player
* Confident
* Innovative and forward thinking

Job Offer

A competitive package dependent on experience

Apply now

View the original article here

Training & Development Manager

Training & Development Manager London

Training & Development Manager, 40-50k plus benefits, based within Central London.

Annapurna HR Ltd, is proud to be working with this ever growing retailer in the search for their Training & Development Manager. Offering a starting salary of 40-50k plus additional bens, this role is based within central London and offers a fantastic opportunity to have a significant impact on the business through the design and delivery of strategic L&D initiatives throughout the business.

The candidate:

Previous experience in the design and delivery of interventions to meet business needs
Knowledge and experience in the delivery of formal and informal interventions


Previous experience in stakeholder management

The role:

To work with the Head of L&D in the design and roll out of the UK Learning Strategy
Have a key focus on the instalment of Management Development programs
To work effectively throughout the business to understand divisional requirements and design strategic programmes to meet these divisional needs.
To support the wider learning and talent management team to deliver key strategic priorities

Annapurna Recruitment are acting as an external recruitment agency in regards to this role

Training & Development Manager, 40-50k plus benefits, based within Central London.

LocationLondonSalary£40000 - £50000 per annumReferenceNP3105Contact NameNiall Petchey

Training & Development Manager, 40-50k plus benefits, based within Central London.

Annapurna HR Ltd, is proud to be working with this ever growing retailer in the search for their Training & Development Manager. Offering a starting salary of 40-50k plus additional bens, this role is based within central London and offers a fantastic opportunity to have a significant impact on the business through the design and delivery of strategic L&D initiatives throughout the business.

The candidate:

Previous experience in the design and delivery of interventions to meet business needs
Knowledge and experience in the delivery of formal and informal interventions


Previous experience in stakeholder management

The role:

To work with the Head of L&D in the design and roll out of the UK Learning Strategy
Have a key focus on the instalment of Management Development programs
To work effectively throughout the business to understand divisional requirements and design strategic programmes to meet these divisional needs.
To support the wider learning and talent management team to deliver key strategic priorities

Annapurna Recruitment are acting as an external recruitment agency in regards to this role

Training & Development Manager, 40-50k plus benefits, based within Central London.

Apply now

View the original article here

Training Development and Assurance Manager

Training Development and Assurance Manager London

An exciting role within the Skills and Development team, where you will be responsible for leading the Product Development and Assurance Team, a specialist design function which delivers quality training/design, leading on innovative solutions to respond to the ever changing operational environment.

You will ensure your team delivers an outstanding training design and Operational Management training service to the business which meets its operational and legislative requirements. The ideal candidate would possess extensive training design experience with the ability to lead change and drive innovation.

Key Accountabilities

Leading a specialist design function to deliver quality training/design, leading on innovative solutions to respond to the ever changing operational environment.Lead the design function that benchmarks against industry leaders, ensuring that it is fit for purpose and takes into consideration the changing operating environment.Continuously evaluate the current design training portfolio, identify gaps and come up with innovative solutions to bridge gaps.Work closely and collaboratively with the COO organisation to accurately forecast demand for training. Ensure that Major Projects /Line Upgrades strategies are scoped in a timely manner to fully support the changes with the business through the provision of any training designand training interventions required. Devise and implement plans to meet these demands.Influence/challenge business requirements so that they are cost effective, efficient and meet the requirements of the business.Partner with the business to ensure that training design and Operational Management training is meeting and exceeding the expectations for the timely, efficient provision of learning interventions. Understand the requirements of the training delivery areas and adapt the portfolio to meet their requirements.Work closely and collaboratively with your peers in Training and with the reporting team to collate information for training utilisation, resource allocation and glide path for recovery. As custodian of the training portfolio monitor and evaluate its effectiveness ensuring its fitness for purpose.Set the frameworks required for designing/ delivering training to ensure a standardised approach is adopted across COO. Review requirements of business, prioritise and come up with cost effective solutions that gives value for money.Work in collaboration with the Training Designer Manager and Operational Manager to ensure training is designed and delivered to budget, timescales and meets business expectations. Evaluate effectiveness of training to ensure that it meets business expectations.Determine procurement strategies (when required) and any financial commitments for the department. Manage budgetary spend, revenue streams and key performance indices, providing regular analyses for internal and external stakeholders.

Skills, Knowledge and Experience

To apply for this role, please submit an up to date copy of your CV and cover letter. Please think carefully about the skills, knowledge and experience requirements outlined below and ensure your CV and cover letter reflects the requirements of the role you are applying for.

Skills

Ability to utilise knowledge of TfL/external processes to determine the most effective learning intervention for the business.High analytical and financial awareness to enable business critical decisions to be made effectively.Ability to interpret and challenge business proposals to provide the business with the best solution to meet the business requirement.High level of business acumen and commercial awareness – an understanding of the market..Strong consulting, relationship management and leadership skills.Strong influencing and negotiating skills.Maintaining team ‘business as usual’ productivity whilst managing internal change.

Knowledge

Professional qualification in a relevant subject (EG Business or Finance).Subject matter expert in the area of training development and delivery.Knowledge of the theory of learning and development in the workplace.In depth knowledge of HR, Procurement and Finance procedures.In depth knowledge of LU business structures, processes and culture.Knowledge of change management techniques.Knowledge of Health & Safety and Employment legislation.

Experience

Proven experience of designing and delivering training in a large complex organisation.Leading teams through change.Proven experience of leading a design/training delivery team.Working in a highly unionised environment.Negotiating with key stakeholders in the business and suppliers.Managing diverse teams in both project and line management environments.Leading communications activity.Providing an internal consultant role.

Additional Information

Salary: circa £70,000

Excellent benefits include:

- 30 days annual leave

- Final salary pension scheme

- Free oystercard for yourself and a nominee

- Private medical benefit

- 75% reimbursement on annual rail ticket

The closing date for applications is Sunday 15 February @ 23:59

LocationLondonSalarycirca £70,000Reference012947Contact NameRecruitment

An exciting role within the Skills and Development team, where you will be responsible for leading the Product Development and Assurance Team, a specialist design function which delivers quality training/design, leading on innovative solutions to respond to the ever changing operational environment.

You will ensure your team delivers an outstanding training design and Operational Management training service to the business which meets its operational and legislative requirements. The ideal candidate would possess extensive training design experience with the ability to lead change and drive innovation.

Key Accountabilities

Leading a specialist design function to deliver quality training/design, leading on innovative solutions to respond to the ever changing operational environment.Lead the design function that benchmarks against industry leaders, ensuring that it is fit for purpose and takes into consideration the changing operating environment.Continuously evaluate the current design training portfolio, identify gaps and come up with innovative solutions to bridge gaps.Work closely and collaboratively with the COO organisation to accurately forecast demand for training. Ensure that Major Projects /Line Upgrades strategies are scoped in a timely manner to fully support the changes with the business through the provision of any training designand training interventions required. Devise and implement plans to meet these demands.Influence/challenge business requirements so that they are cost effective, efficient and meet the requirements of the business.Partner with the business to ensure that training design and Operational Management training is meeting and exceeding the expectations for the timely, efficient provision of learning interventions. Understand the requirements of the training delivery areas and adapt the portfolio to meet their requirements.Work closely and collaboratively with your peers in Training and with the reporting team to collate information for training utilisation, resource allocation and glide path for recovery. As custodian of the training portfolio monitor and evaluate its effectiveness ensuring its fitness for purpose.Set the frameworks required for designing/ delivering training to ensure a standardised approach is adopted across COO. Review requirements of business, prioritise and come up with cost effective solutions that gives value for money.Work in collaboration with the Training Designer Manager and Operational Manager to ensure training is designed and delivered to budget, timescales and meets business expectations. Evaluate effectiveness of training to ensure that it meets business expectations.Determine procurement strategies (when required) and any financial commitments for the department. Manage budgetary spend, revenue streams and key performance indices, providing regular analyses for internal and external stakeholders.

Skills, Knowledge and Experience

To apply for this role, please submit an up to date copy of your CV and cover letter. Please think carefully about the skills, knowledge and experience requirements outlined below and ensure your CV and cover letter reflects the requirements of the role you are applying for.

Skills

Ability to utilise knowledge of TfL/external processes to determine the most effective learning intervention for the business.High analytical and financial awareness to enable business critical decisions to be made effectively.Ability to interpret and challenge business proposals to provide the business with the best solution to meet the business requirement.High level of business acumen and commercial awareness – an understanding of the market..Strong consulting, relationship management and leadership skills.Strong influencing and negotiating skills.Maintaining team ‘business as usual’ productivity whilst managing internal change.

Knowledge

Professional qualification in a relevant subject (EG Business or Finance).Subject matter expert in the area of training development and delivery.Knowledge of the theory of learning and development in the workplace.In depth knowledge of HR, Procurement and Finance procedures.In depth knowledge of LU business structures, processes and culture.Knowledge of change management techniques.Knowledge of Health & Safety and Employment legislation.

Experience

Proven experience of designing and delivering training in a large complex organisation.Leading teams through change.Proven experience of leading a design/training delivery team.Working in a highly unionised environment.Negotiating with key stakeholders in the business and suppliers.Managing diverse teams in both project and line management environments.Leading communications activity.Providing an internal consultant role.

Additional Information

Salary: circa £70,000

Excellent benefits include:

- 30 days annual leave

- Final salary pension scheme

- Free oystercard for yourself and a nominee

- Private medical benefit

- 75% reimbursement on annual rail ticket

The closing date for applications is Sunday 15 February @ 23:59

Apply now

View the original article here