Thursday 16 April 2015

Training Development and Assurance Manager

Training Development and Assurance Manager London

An exciting role within the Skills and Development team, where you will be responsible for leading the Product Development and Assurance Team, a specialist design function which delivers quality training/design, leading on innovative solutions to respond to the ever changing operational environment.

You will ensure your team delivers an outstanding training design and Operational Management training service to the business which meets its operational and legislative requirements. The ideal candidate would possess extensive training design experience with the ability to lead change and drive innovation.

Key Accountabilities

Leading a specialist design function to deliver quality training/design, leading on innovative solutions to respond to the ever changing operational environment.Lead the design function that benchmarks against industry leaders, ensuring that it is fit for purpose and takes into consideration the changing operating environment.Continuously evaluate the current design training portfolio, identify gaps and come up with innovative solutions to bridge gaps.Work closely and collaboratively with the COO organisation to accurately forecast demand for training. Ensure that Major Projects /Line Upgrades strategies are scoped in a timely manner to fully support the changes with the business through the provision of any training designand training interventions required. Devise and implement plans to meet these demands.Influence/challenge business requirements so that they are cost effective, efficient and meet the requirements of the business.Partner with the business to ensure that training design and Operational Management training is meeting and exceeding the expectations for the timely, efficient provision of learning interventions. Understand the requirements of the training delivery areas and adapt the portfolio to meet their requirements.Work closely and collaboratively with your peers in Training and with the reporting team to collate information for training utilisation, resource allocation and glide path for recovery. As custodian of the training portfolio monitor and evaluate its effectiveness ensuring its fitness for purpose.Set the frameworks required for designing/ delivering training to ensure a standardised approach is adopted across COO. Review requirements of business, prioritise and come up with cost effective solutions that gives value for money.Work in collaboration with the Training Designer Manager and Operational Manager to ensure training is designed and delivered to budget, timescales and meets business expectations. Evaluate effectiveness of training to ensure that it meets business expectations.Determine procurement strategies (when required) and any financial commitments for the department. Manage budgetary spend, revenue streams and key performance indices, providing regular analyses for internal and external stakeholders.

Skills, Knowledge and Experience

To apply for this role, please submit an up to date copy of your CV and cover letter. Please think carefully about the skills, knowledge and experience requirements outlined below and ensure your CV and cover letter reflects the requirements of the role you are applying for.

Skills

Ability to utilise knowledge of TfL/external processes to determine the most effective learning intervention for the business.High analytical and financial awareness to enable business critical decisions to be made effectively.Ability to interpret and challenge business proposals to provide the business with the best solution to meet the business requirement.High level of business acumen and commercial awareness – an understanding of the market..Strong consulting, relationship management and leadership skills.Strong influencing and negotiating skills.Maintaining team ‘business as usual’ productivity whilst managing internal change.

Knowledge

Professional qualification in a relevant subject (EG Business or Finance).Subject matter expert in the area of training development and delivery.Knowledge of the theory of learning and development in the workplace.In depth knowledge of HR, Procurement and Finance procedures.In depth knowledge of LU business structures, processes and culture.Knowledge of change management techniques.Knowledge of Health & Safety and Employment legislation.

Experience

Proven experience of designing and delivering training in a large complex organisation.Leading teams through change.Proven experience of leading a design/training delivery team.Working in a highly unionised environment.Negotiating with key stakeholders in the business and suppliers.Managing diverse teams in both project and line management environments.Leading communications activity.Providing an internal consultant role.

Additional Information

Salary: circa £70,000

Excellent benefits include:

- 30 days annual leave

- Final salary pension scheme

- Free oystercard for yourself and a nominee

- Private medical benefit

- 75% reimbursement on annual rail ticket

The closing date for applications is Sunday 15 February @ 23:59

LocationLondonSalarycirca £70,000Reference012947Contact NameRecruitment

An exciting role within the Skills and Development team, where you will be responsible for leading the Product Development and Assurance Team, a specialist design function which delivers quality training/design, leading on innovative solutions to respond to the ever changing operational environment.

You will ensure your team delivers an outstanding training design and Operational Management training service to the business which meets its operational and legislative requirements. The ideal candidate would possess extensive training design experience with the ability to lead change and drive innovation.

Key Accountabilities

Leading a specialist design function to deliver quality training/design, leading on innovative solutions to respond to the ever changing operational environment.Lead the design function that benchmarks against industry leaders, ensuring that it is fit for purpose and takes into consideration the changing operating environment.Continuously evaluate the current design training portfolio, identify gaps and come up with innovative solutions to bridge gaps.Work closely and collaboratively with the COO organisation to accurately forecast demand for training. Ensure that Major Projects /Line Upgrades strategies are scoped in a timely manner to fully support the changes with the business through the provision of any training designand training interventions required. Devise and implement plans to meet these demands.Influence/challenge business requirements so that they are cost effective, efficient and meet the requirements of the business.Partner with the business to ensure that training design and Operational Management training is meeting and exceeding the expectations for the timely, efficient provision of learning interventions. Understand the requirements of the training delivery areas and adapt the portfolio to meet their requirements.Work closely and collaboratively with your peers in Training and with the reporting team to collate information for training utilisation, resource allocation and glide path for recovery. As custodian of the training portfolio monitor and evaluate its effectiveness ensuring its fitness for purpose.Set the frameworks required for designing/ delivering training to ensure a standardised approach is adopted across COO. Review requirements of business, prioritise and come up with cost effective solutions that gives value for money.Work in collaboration with the Training Designer Manager and Operational Manager to ensure training is designed and delivered to budget, timescales and meets business expectations. Evaluate effectiveness of training to ensure that it meets business expectations.Determine procurement strategies (when required) and any financial commitments for the department. Manage budgetary spend, revenue streams and key performance indices, providing regular analyses for internal and external stakeholders.

Skills, Knowledge and Experience

To apply for this role, please submit an up to date copy of your CV and cover letter. Please think carefully about the skills, knowledge and experience requirements outlined below and ensure your CV and cover letter reflects the requirements of the role you are applying for.

Skills

Ability to utilise knowledge of TfL/external processes to determine the most effective learning intervention for the business.High analytical and financial awareness to enable business critical decisions to be made effectively.Ability to interpret and challenge business proposals to provide the business with the best solution to meet the business requirement.High level of business acumen and commercial awareness – an understanding of the market..Strong consulting, relationship management and leadership skills.Strong influencing and negotiating skills.Maintaining team ‘business as usual’ productivity whilst managing internal change.

Knowledge

Professional qualification in a relevant subject (EG Business or Finance).Subject matter expert in the area of training development and delivery.Knowledge of the theory of learning and development in the workplace.In depth knowledge of HR, Procurement and Finance procedures.In depth knowledge of LU business structures, processes and culture.Knowledge of change management techniques.Knowledge of Health & Safety and Employment legislation.

Experience

Proven experience of designing and delivering training in a large complex organisation.Leading teams through change.Proven experience of leading a design/training delivery team.Working in a highly unionised environment.Negotiating with key stakeholders in the business and suppliers.Managing diverse teams in both project and line management environments.Leading communications activity.Providing an internal consultant role.

Additional Information

Salary: circa £70,000

Excellent benefits include:

- 30 days annual leave

- Final salary pension scheme

- Free oystercard for yourself and a nominee

- Private medical benefit

- 75% reimbursement on annual rail ticket

The closing date for applications is Sunday 15 February @ 23:59

Apply now


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