Develop and deliver blended learning solutions for Arco, UK market leader in corporate work wear.
At Arco, our mission is to keep people safe at work. Our fourth generation, family-owned business has a turnover in excess of £265m. With 22,000 products, 41 branches and 1,500 employees, we are the UK’s leading supplier of safety clothing, corporate work wear and Health & Safety and maintenance products. We create a great workplace by recruiting the best talent and developing individuals by applying best-in-class learning interventions to achieve the highest possible business performance. Our vision is to be the UK’s leading B2B business for customer service.
As an Operational Trainer reporting to our Training Manager, your key responsibility will be to support training needs analysis via the design and delivery of training solutions and induction. Dedicated to a specific business area, for which you’ll develop a comprehensive technical training and customer service demand plan, you’ll align and prioritise our training needs by producing blended learning solutions which maximise technology and customer service platforms.
With the aim to develop One Arco Way, this will entail providing clear guidance on technical training and customer service training, policy and process to drive solutions, which will require:
• a holistic approach to avoid duplication of time and effort
• consistency of all training plans to deliver value and ROI
• striving for improvement through the analysis of feedback and data
• acting as exemplar to demonstrate how training provides value to the business.
You must have a proven track record within a retail/sales/operational environment, underpinned by significant experience in the design, delivery and facilitation of classroom training solutions, both centrally and nationally. Professionally qualified (CPP/ CIPD), your strong grasp of learning theory, and the TNA process, will match your ability to operate within a changing environment.
An experienced people manager with knowledge of basic psychometric profiling tools and real customer focus, you’re also:
• an excellent project manager
• receptive to change
• a great planner and organiser, able to work on your own initiative
• able to manage effectively at a distance.
You’ll need a full, current UK driving licence as you will frequently be traveling to various sites as part of the role.
If we’ve just described you and your aspirations, to apply for an Operational Trainer role please forward a full CV and covering letter to Online Resourcing by clicking the APPLY button below.
Reference number: OR7280
Please note: unlike a traditional recruitment agency, we guarantee that your application will be viewed by Arco. It is a non-consultancy service managing online applications on their behalf.
LocationBased Hull, East Riding of Yorkshire but fully mobileSalary£30,000 - £34,000 + car + bonus and comprehensive benefitsDurationPermanent full timeReferenceOR7280Contact NameN/ADevelop and deliver blended learning solutions for Arco, UK market leader in corporate work wear.
At Arco, our mission is to keep people safe at work. Our fourth generation, family-owned business has a turnover in excess of £265m. With 22,000 products, 41 branches and 1,500 employees, we are the UK’s leading supplier of safety clothing, corporate work wear and Health & Safety and maintenance products. We create a great workplace by recruiting the best talent and developing individuals by applying best-in-class learning interventions to achieve the highest possible business performance. Our vision is to be the UK’s leading B2B business for customer service.
As an Operational Trainer reporting to our Training Manager, your key responsibility will be to support training needs analysis via the design and delivery of training solutions and induction. Dedicated to a specific business area, for which you’ll develop a comprehensive technical training and customer service demand plan, you’ll align and prioritise our training needs by producing blended learning solutions which maximise technology and customer service platforms.
With the aim to develop One Arco Way, this will entail providing clear guidance on technical training and customer service training, policy and process to drive solutions, which will require:
• a holistic approach to avoid duplication of time and effort
• consistency of all training plans to deliver value and ROI
• striving for improvement through the analysis of feedback and data
• acting as exemplar to demonstrate how training provides value to the business.
You must have a proven track record within a retail/sales/operational environment, underpinned by significant experience in the design, delivery and facilitation of classroom training solutions, both centrally and nationally. Professionally qualified (CPP/ CIPD), your strong grasp of learning theory, and the TNA process, will match your ability to operate within a changing environment.
An experienced people manager with knowledge of basic psychometric profiling tools and real customer focus, you’re also:
• an excellent project manager
• receptive to change
• a great planner and organiser, able to work on your own initiative
• able to manage effectively at a distance.
You’ll need a full, current UK driving licence as you will frequently be traveling to various sites as part of the role.
If we’ve just described you and your aspirations, to apply for an Operational Trainer role please forward a full CV and covering letter to Online Resourcing by clicking the APPLY button below.
Reference number: OR7280
Please note: unlike a traditional recruitment agency, we guarantee that your application will be viewed by Arco. It is a non-consultancy service managing online applications on their behalf.
Apply now
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