The role
Reporting to the Head of Learning & Talent Development (L&TD), the main responsibility of the L&TD Consultant is to take accountability for the content of all leadership, management and general development programmes offered by the CAA to its employees. The role will entail providing thought leadership about the content of the programmes and managing external third party providers who are contracted to design and deliver programmes. This relationship-based role also involves the post-holder in proactively gathering and managing course feedback from delegates to ensure programme content is appropriate, relevant and meeting the current and evolving development needs of the organisation. For example, the move to a new performance management process will require line manager training which will need to be delivered in a timely and cost-effective way.
As the wider HR function moves to a more customer-centric model, a critical element of this L&TD role will be to develop strong relationships with the HR Business Partners and their business groups to understand the CAA’s development requirements at different management levels. This will include the requirement for the post-holder to provide L&TD Consultancy services to the wider CAA to help managers and colleagues identify the most appropriate solution to their identified development needs, for both individual and team development issues.
At present, the L&TD function is a green-field site with a broad suite of L&TD programmes being designed and delivered to the CAA for the first time. Alongside these new initiatives are a range of legacy programmes and a devolved L&D function. Historically, there has also been a lack of investment in IT systems, a situation which is being remedied over the next 12 months.
The successful candidate will have an enthusiasm for influencing and shaping a new L&TD function for the CAA. There is an ambitious transformation programme running in the CAA which will be implemented over the next 4 years which will create a more efficient organisation. The HR and L&TD transformation is part of this programme and offers an exciting professional opportunity for the right candidate to help mould and influence the shape of the future L&TD provision for the CAA.
A key project over the next 9 months will to manage the upgrading, implementation and configuration of our Learning Management System (LMS) - Net Dimensions Talent Suite. This will impact on the performance management process (which will need to be reconfigured) and provide increased end-user access to our LMS. The successful candidate will have experience of similar LMS projects.
The L&D team is supported by the L&TD Coordinator who has responsibility for all logistical and administrative arrangements for the calendar of programmes.
The ideal candidate
Strong technical competence in Learning and Development from working within an established L&D function, preferably from set up, but this is not essential.Exposure to a professional services or similar high intellect environment and/or supporting the development needs of more technically orientated individuals would be an advantage.Previous experience of translating employee development needs into learning activities, proactively managing third party providers to design relevant materials and formats.Strong project management skills to manage multiple activities to deadlines and budgets.Experience of the management of LMS systems and their ongoing maintenance and improvementExperience of working in a multi-site environment.Strong communication and relationship building skills.Resilience, flexibility and innovation to find solutions in the (current) absence of joined-up systems and the change management skills to transform along with the function.High degree of personal organisation to handle a wide remit of activity.Must be flexible to travel between the Gatwick and London offices.In addition to a highly competitive salary that matches your experience, you can expect a wide range of benefits, including pension, generous annual leave allowance and discounted private medical and dental insurance.
Closing date: Tuesday 25 November
Interview date: ASAP
LocationGatwickSalaryc£45k, dependent on experience ReferenceCAA1Contact NameRecruitmentThe role
Reporting to the Head of Learning & Talent Development (L&TD), the main responsibility of the L&TD Consultant is to take accountability for the content of all leadership, management and general development programmes offered by the CAA to its employees. The role will entail providing thought leadership about the content of the programmes and managing external third party providers who are contracted to design and deliver programmes. This relationship-based role also involves the post-holder in proactively gathering and managing course feedback from delegates to ensure programme content is appropriate, relevant and meeting the current and evolving development needs of the organisation. For example, the move to a new performance management process will require line manager training which will need to be delivered in a timely and cost-effective way.
As the wider HR function moves to a more customer-centric model, a critical element of this L&TD role will be to develop strong relationships with the HR Business Partners and their business groups to understand the CAA’s development requirements at different management levels. This will include the requirement for the post-holder to provide L&TD Consultancy services to the wider CAA to help managers and colleagues identify the most appropriate solution to their identified development needs, for both individual and team development issues.
At present, the L&TD function is a green-field site with a broad suite of L&TD programmes being designed and delivered to the CAA for the first time. Alongside these new initiatives are a range of legacy programmes and a devolved L&D function. Historically, there has also been a lack of investment in IT systems, a situation which is being remedied over the next 12 months.
The successful candidate will have an enthusiasm for influencing and shaping a new L&TD function for the CAA. There is an ambitious transformation programme running in the CAA which will be implemented over the next 4 years which will create a more efficient organisation. The HR and L&TD transformation is part of this programme and offers an exciting professional opportunity for the right candidate to help mould and influence the shape of the future L&TD provision for the CAA.
A key project over the next 9 months will to manage the upgrading, implementation and configuration of our Learning Management System (LMS) - Net Dimensions Talent Suite. This will impact on the performance management process (which will need to be reconfigured) and provide increased end-user access to our LMS. The successful candidate will have experience of similar LMS projects.
The L&D team is supported by the L&TD Coordinator who has responsibility for all logistical and administrative arrangements for the calendar of programmes.
The ideal candidate
Strong technical competence in Learning and Development from working within an established L&D function, preferably from set up, but this is not essential.Exposure to a professional services or similar high intellect environment and/or supporting the development needs of more technically orientated individuals would be an advantage.Previous experience of translating employee development needs into learning activities, proactively managing third party providers to design relevant materials and formats.Strong project management skills to manage multiple activities to deadlines and budgets.Experience of the management of LMS systems and their ongoing maintenance and improvementExperience of working in a multi-site environment.Strong communication and relationship building skills.Resilience, flexibility and innovation to find solutions in the (current) absence of joined-up systems and the change management skills to transform along with the function.High degree of personal organisation to handle a wide remit of activity.Must be flexible to travel between the Gatwick and London offices.In addition to a highly competitive salary that matches your experience, you can expect a wide range of benefits, including pension, generous annual leave allowance and discounted private medical and dental insurance.
Closing date: Tuesday 25 November
Interview date: ASAP
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