Monday 31 March 2014

3 powerful ideas you should steal from marketing

Marketers and trainers have the same goals: They want people to do something. But they achieve those goals in vastly different ways, and I think marketers often do it better. Let’s look at some techniques we can steal from a successful marketing video.

This post includes two embeds that probably won’t appear if you’re reading it through email or an RSS reader. I recommend you view this post in the blog.

Here’s our role model, the immensely popular commercial for the Dollar Shave Club. Not allowed to watch YouTube? Watch the same video here on Vimeo.

Put on your headphones — inappropriate language is bleeped out but could still offend.

The video was so effective that the influx of traffic knocked the Dollar Shave Club site offline. The commercial has been featured in several publications as an example of highly effective, low-budget marketing.

Now for the “training” version

What does the Dollar Shave Club guy want us to do? He wants us to go to his site and sign up for his service. Let’s look at how an instructional designer might try to inspire the same action.

Here’s the training version, without audio. Many elearning developers would have a narrator read the screen to you, but I couldn’t make myself do it.


What does the Dollar Shave Club guy do differently?

Here are just a few differences.

1. “I think you’re smart.”

The Dollar Shave Club guy uses a fast pace, he mocks other commercials because he knows we see them as dumb, and he lets us draw conclusions rather than telling us everything explicitly. He says, “I think you’re smart,” and that makes us like him.

The training version plods and spoon-feeds us predigested information. It doesn’t let us draw any conclusions on our own. It says, “I think you’re dumb, so dumb that I have to lead you by the nose through the most basic of information.” Who wants to be told they’re dumb?

2. “I’m an actual human being with a personality.”

The Dollar Shave Club guy really is the Dollar Shave Club guy. He’s talking about his business. He’s also an underdog in the world of shaving products, and we tend to root for underdogs.

Who’s the person behind the training version? There’s no one there. It’s the tiresome Omniscient One, the faceless, personality-free voice of the nobody who knows everything. It’s no underdog, it’s Big Brother.

Also, in the video we meet Alejandra, a person who’s real and therefore memorable. In the training version, she’s replaced by a forgettable abstraction, an “order fulfillment position.”

3. Surprise!

The Dollar Shave Club commercial is one huge surprise filled with many smaller surprises. Big surprise: “This can’t be a real ad! Wait, it is!” Smaller surprises: Everything else.

The training version, like most training materials, has zero surprises. It’s a dry, predictable conveyor belt of dry, predictable information.

Objections

You or your stakeholders might already be saying the following.

“We don’t have that kind of budget!” It’s not the budget, it’s the ideas. I’m not saying, “Produce a funny video commercial.” I’m saying, “Treat your audience like they’re smart,” “Use a real person with a personality,” and “Don’t be so predictable.”

“But we’re not selling anything. The comparison is unfair.” Marketers want to inspire a specific action. It can be “Buy the razor,” but it can also be “Sign up for our email list” or “Test drive our car.” Just like marketers, we want people to do something. We want them to encrypt emails, use the 5-step Difficult Conversations model, stop standing on chairs to reach high shelves… Marketing has tested a bajillion ways to get people to act, and we should steal the good ones.

“Obscenities are a low form of humor and we could never use them.” I’m not suggesting you use any obscenities. I’m suggesting you look at the larger picture, such as the three ideas listed above that separate lively marketing from conventional training.

What do you think? What ideas can we steal from marketing? Do you know of any elearning that applies any of these principles? Let us know in the comments!

If you thought the commercial was funny and would like to use humor in your materials, you might like my post How humor helps.


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Soren Kaplan, Leapfrogging to Learning Breakthroughs and Innovation, Opening Keynote at #LSCon

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Will Thalheimer, Subscription Learning: A Fundamentally Different Form of eLearning #LSCon

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Talent Anarchy, Closing Keynote #DevLearn

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Management Development Trainer

Management Development Trainer Nottingham Due to a secondment, our client is looking for an experienced Training professional to join their team for a fixed period of 12 months. Responsibilities will include: Plan, develop & deliver a range of training programmes relevant to management/leadership skills. Support colleagues in skill development. Evaluate learning and teaching strategies. Promote the importance of good practice across the organisation acting as an education and training resource for all staff. Administer the planning, facilitating and evaluation of a range of training packages across the organisation, in both multi-disciplinary and multi-professional areas with all levels of staff. Plan, develop, deliver and evaluate the staff survey You will be an engaging and dynamic Training (L&D) professional with experience of training planning, delivery, design and evaluation. You will need to have previous experience of identifying learning needs and the formulation of learning plans. If you are interested in this HR role please apply by clicking on the link below or contact Ashley Kate HR for further details. Ashley Kate HR specialise exclusively in HR recruitment, nationwide for temporary, contract and permanent HR roles. We give equal priority to our candidate and client relationships and ensure we deliver a highly professional HR consultancy service at all times. To find out more about us please visit our website at www.ashleykatehr.com Join the Ashley Kate HR LinkedIn group at http://linkd.in/HRProfessionalsNetworkUK And follow us on Twitter at http://www.twitter.com/AshleyKateHR Ashley Kate HR operates as a Recruitment Agency for the provision of permanent candidates and as a Recruitment Business for the provision of temporary candidates. If you are interested in this HR role please apply by clicking on the link below or contact Ashley Kate HR for further details. Ashley Kate HR specialise exclusively in HR recruitment, nationwide for temporary, contract and permanent HR roles. We give equal priority to our candidate and client relationships and ensure we deliver a highly professional HR consultancy service at all times. To find out more about us please Join the Ashley Kate HR LinkedIn group And follow us on Twitter Ashley Kate HR operates as a Recruitment Agency for the provision of permanent candidates and as a Recruitment Business for the provision of temporary candidates. LocationNottinghamSalary£25K - £27KDurationContractReference11970LEM// CBContact NameRecruitersDue to a secondment, our client is looking for an experienced Training professional to join their team for a fixed period of 12 months. Responsibilities will include: Plan, develop & deliver a range of training programmes relevant to management/leadership skills. Support colleagues in skill development. Evaluate learning and teaching strategies. Promote the importance of good practice across the organisation acting as an education and training resource for all staff. Administer the planning, facilitating and evaluation of a range of training packages across the organisation, in both multi-disciplinary and multi-professional areas with all levels of staff. Plan, develop, deliver and evaluate the staff survey You will be an engaging and dynamic Training (L&D) professional with experience of training planning, delivery, design and evaluation. You will need to have previous experience of identifying learning needs and the formulation of learning plans. If you are interested in this HR role please apply by clicking on the link below or contact Ashley Kate HR for further details. Ashley Kate HR specialise exclusively in HR recruitment, nationwide for temporary, contract and permanent HR roles. We give equal priority to our candidate and client relationships and ensure we deliver a highly professional HR consultancy service at all times. To find out more about us please visit our website at www.ashleykatehr.com Join the Ashley Kate HR LinkedIn group at http://linkd.in/HRProfessionalsNetworkUK And follow us on Twitter at http://www.twitter.com/AshleyKateHR Ashley Kate HR operates as a Recruitment Agency for the provision of permanent candidates and as a Recruitment Business for the provision of temporary candidates. If you are interested in this HR role please apply by clicking on the link below or contact Ashley Kate HR for further details. Ashley Kate HR specialise exclusively in HR recruitment, nationwide for temporary, contract and permanent HR roles. We give equal priority to our candidate and client relationships and ensure we deliver a highly professional HR consultancy service at all times. To find out more about us please Join the Ashley Kate HR LinkedIn group And follow us on Twitter Ashley Kate HR operates as a Recruitment Agency for the provision of permanent candidates and as a Recruitment Business for the provision of temporary candidates.

Apply now


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“Learning should be fun!” But what’s “fun?”

We hear it all the time: “Learning should be fun!” Here’s how it’s often interpreted:

“Let’s use a Jeopardy-style game for the quiz.”“Let’s have them explore a haunted museum, clicking on silly things to learn about data privacy.”“We should have a funny-looking wizard explain how the inventory control system works, and he could use his wand to make the data appear on the screen.”“How about a talking frog to explain the supply chain?”

You want me to listen to a talking frog?All of the above are examples of smearing “fun” lipstick on the pig of an information presentation. We’re not challenging the learners in any meaningful way, and we’re probably not motivating them, either.

Then why do we do it? Many people will say that exploring the museum to reveal all the bullet points about data privacy is gamelike and therefore “fun.” However, according to this well-researched post by game researcher Ben Lewis-Evans, it’s not that simple.

The post looks at how games (and in my opinion elearning) might affect dopamine, often presented as the “I like it!” hormone.

The upshot of the research Lewis-Evans examined “is that it appears that dopamine is not directly about pleasure (or learning) but rather it is about motivation or, if you want to be more sinister, compulsion.”

What’s really motivating?

Motivation doesn’t come from clicking a spider web to reveal a couple of sentences and move the progress bar one millimeter. According to Lewis-Evans’ review of the research, many other elements are better at motivating us. Here are the ones that caught my eye:

“Rewards should be meaningful.”“Learning to get and want a certain reward is enhanced by immediate feedback about what behavioral response produced that reward.”“People tend to dislike rewards that are delivered in a way that is perceived to be controlling.”“Feelings of mastery, self-achievement, and effortless high performance appear to be quite rewarding.”

Feelings of mastery should be our goal. Clicking a messy desk to reveal preachy warnings about filing forms builds zero mastery. Successfully making increasingly difficult choices in a realistic scenario is far more likely to build a sense of mastery.

If a stakeholder wants you to add alien spacecraft, treasure hunts, or talking animals, they mean well. However, you might respond that building mastery provides the real fun. So rather than spending time drawing the spacecraft, we should use that time to design challenging, realistic activities that give people a sense of accomplishment.

Have you had to talk someone out of a “fun” way to present information? Let us know how it went in the comments.

Workshops workshops workshops!

More workshops have been confirmed for my November trip to Australia, and I’m creating an online scenario design course for this fall. Check it all out on my new workshops page.


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Sunday 30 March 2014

Top Tips for Writing Better ELearning Scripts (Session slides from #LSCon)

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Learning and Development Advisor

Learning and Development Advisor Edinburgh

People, Performance & Development Advisor
Learning and Development Advisor
Edinburgh
Temporary

This job located in Edinburgh, is for an experienced Learning and Development specialist with particular experience in developing and implementing effective learning and organisational development solutions. This is a 6 month temporary job, with a possible extension of 3 months.

Reporting to the People, Performance and Development Manager you will be involved in leadership and management programmes, coaching, mentoring and action learning activities to ensure long-term objectives are met.

In addition to developing, coordinating and managing coaching and mentoring programmes to drive staff development you will manage the implementation of change in team practices and processes while promoting, by example the organisations' values.

If you would like to be considered for this L&D job based in Edinburgh please submit your CV highlighting your relevant skills and experience.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

LocationEdinburghSalary£27000 - £34000 per annum + DOEDuration9 MonthsReference2122108Contact NameLinda Lally

People, Performance & Development Advisor
Learning and Development Advisor
Edinburgh
Temporary

This job located in Edinburgh, is for an experienced Learning and Development specialist with particular experience in developing and implementing effective learning and organisational development solutions. This is a 6 month temporary job, with a possible extension of 3 months.

Reporting to the People, Performance and Development Manager you will be involved in leadership and management programmes, coaching, mentoring and action learning activities to ensure long-term objectives are met.

In addition to developing, coordinating and managing coaching and mentoring programmes to drive staff development you will manage the implementation of change in team practices and processes while promoting, by example the organisations' values.

If you would like to be considered for this L&D job based in Edinburgh please submit your CV highlighting your relevant skills and experience.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Apply now


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Divisional Training Manager

Divisional Training Manager Kuwait City, Kuwait

This role is responsible for the management and delivery of learning and development solutions across the division. You will liaise with the Divisional HR Business Partner and Divisional Management team to manage, mentor, motivate and develop the Training team.

You will be required to regularly evaluate and improve training programmes in line with business requirements. In addition, you will be required to identify, design and implement restaurant training materials and responsible for implementing training through training managers or restaurant managers dependent on brand.

You will have:

At least 8 years’ training experienceWorked with in-house trainers and preferably have worked with Training ManagersExperience of F&B is a mustExcellent English skills (Arabic also desirable but not essential)

M.H. Alshaya Co.  is a leading international franchise operator for over 70 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania.

The company operates over 2,600 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.

Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 40,000 people from over 110 nationalities.  

LocationKuwait City, KuwaitSalaryCompetitive tax free salary and benefitsDurationPermanent full timeReference495295Contact NameRecruitment

This role is responsible for the management and delivery of learning and development solutions across the division. You will liaise with the Divisional HR Business Partner and Divisional Management team to manage, mentor, motivate and develop the Training team.

You will be required to regularly evaluate and improve training programmes in line with business requirements. In addition, you will be required to identify, design and implement restaurant training materials and responsible for implementing training through training managers or restaurant managers dependent on brand.

You will have:

At least 8 years’ training experienceWorked with in-house trainers and preferably have worked with Training ManagersExperience of F&B is a mustExcellent English skills (Arabic also desirable but not essential)

M.H. Alshaya Co.  is a leading international franchise operator for over 70 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania.

The company operates over 2,600 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.

Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 40,000 people from over 110 nationalities.  

Apply now


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HR Reporting Manager

HR Reporting Manager City


The Human Resources function is comprised of a best in class team of HR professionals including HR Business Partners/Generalists, Recruiters and Compensation, Benefits and Payroll and other functional specialists. The team has representation around the globe, supporting more than 3500 employees, and is committed to the importance of employee experience shown by our continued investment and focus on development of initiatives for our people, driving the company forward in challenging markets.

Position summary


This position will manage and execute upon HRIS activities for a fast paced, growing, global organization.   Experience will be needed to provide direction and leadership for HR information system policies, procedures and strategies related to HR information systems and technology. The successful candidate will oversee the management of the company’s golden source of employee data, HRIS/SAP, and various supporting systems and software. A key deliverable from this will be to take our reporting to the next level for our executive and business partners.

Duties & accountabilities

Manage the HRIS systems including SAP, SAP e-Recruit, Taleo, Internal HR Employee Center. Prepare, continuously improve and recommend HR reports and analytics.Execute data analysis, streamlining reporting deliverables and ensuring data accuracy and integrity across all systems.Assist in development and delivery of standard reports for ongoing customer needs.Perform an annual thorough Business Process Analysis (BPA) review, and make on-going suggestions for improved system enhancements and process efficiencies, document key processes.Provide technical leadership for system issues. Make recommendations for future needs. Install new modules as may be required. Perform basic support functions to ensure system enhancements and process efficiencies are implemented properly, efficiently, timely and with the highest quality.Provide Training for Global HR Team and managers for use of HR systems and reporting tools, and prepare training documentation.Responsible for the entry, maintenance, expansion and ongoing audit of employee data.Serve as liaison with both internal (SAP team, HR business partners; payroll, compensation, recruitment) and external (Software / Vendor providers).Support the development, implementation and maintenance of HRIS related policies and procedures to obtain, record and process employee information.Ensures HRIS programs are documented and compliant with HR strategies, policies and governmental regulations.LocationCitySalaryCompetitiveReferenceLFMARKIT2Contact Namerecruitment


The Human Resources function is comprised of a best in class team of HR professionals including HR Business Partners/Generalists, Recruiters and Compensation, Benefits and Payroll and other functional specialists. The team has representation around the globe, supporting more than 3500 employees, and is committed to the importance of employee experience shown by our continued investment and focus on development of initiatives for our people, driving the company forward in challenging markets.

Position summary


This position will manage and execute upon HRIS activities for a fast paced, growing, global organization.   Experience will be needed to provide direction and leadership for HR information system policies, procedures and strategies related to HR information systems and technology. The successful candidate will oversee the management of the company’s golden source of employee data, HRIS/SAP, and various supporting systems and software. A key deliverable from this will be to take our reporting to the next level for our executive and business partners.

Duties & accountabilities

Manage the HRIS systems including SAP, SAP e-Recruit, Taleo, Internal HR Employee Center. Prepare, continuously improve and recommend HR reports and analytics.Execute data analysis, streamlining reporting deliverables and ensuring data accuracy and integrity across all systems.Assist in development and delivery of standard reports for ongoing customer needs.Perform an annual thorough Business Process Analysis (BPA) review, and make on-going suggestions for improved system enhancements and process efficiencies, document key processes.Provide technical leadership for system issues. Make recommendations for future needs. Install new modules as may be required. Perform basic support functions to ensure system enhancements and process efficiencies are implemented properly, efficiently, timely and with the highest quality.Provide Training for Global HR Team and managers for use of HR systems and reporting tools, and prepare training documentation.Responsible for the entry, maintenance, expansion and ongoing audit of employee data.Serve as liaison with both internal (SAP team, HR business partners; payroll, compensation, recruitment) and external (Software / Vendor providers).Support the development, implementation and maintenance of HRIS related policies and procedures to obtain, record and process employee information.Ensures HRIS programs are documented and compliant with HR strategies, policies and governmental regulations.

Apply now


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Training and Development Officer

Training and Development Officer City of London Key tasks

*To deliver the agreed annual training programme in line with the Training and Development strategy.
*To monitor expenditure on staff training and report to the Training Manager.
*To design, deliver and evaluate training as required both at Rehoming Centres and in the London office, working with fellow internal trainers as necessary.
*To identify appropriate external providers, specify the content of the training they are to deliver for the company and the outcomes required. Negotiate terms with suppliers and confirm these in writing. Ensure that the required training is delivered on the terms specified and within the agreed budget.
*To organize training activity in an efficient and timely manner. This will include joining instructors, travel and catering, the payment of invoices and issuing course completion certificates.
*To distribute and collate evaluation forms for all training and development activities and to analyse the data from these forms and report to the Training Manager as required.
*To maintain comprehensive records relating to all training and development activities.
*To organize regular induction training for all new starters at the London office.
*To work with colleagues in HR to share information from needs analysis related activities.
*To ensure that all training related payroll instructions are passed to HR and actioned in a timely manner.

If you feel like you would be a suitable applicant for this role then please apply with a copy of your CV.

LocationCity of LondonSalary£30000 - £33000 per annumReferenceMIB 18611Contact NameMiles BonnelKey tasks

*To deliver the agreed annual training programme in line with the Training and Development strategy.
*To monitor expenditure on staff training and report to the Training Manager.
*To design, deliver and evaluate training as required both at Rehoming Centres and in the London office, working with fellow internal trainers as necessary.
*To identify appropriate external providers, specify the content of the training they are to deliver for the company and the outcomes required. Negotiate terms with suppliers and confirm these in writing. Ensure that the required training is delivered on the terms specified and within the agreed budget.
*To organize training activity in an efficient and timely manner. This will include joining instructors, travel and catering, the payment of invoices and issuing course completion certificates.
*To distribute and collate evaluation forms for all training and development activities and to analyse the data from these forms and report to the Training Manager as required.
*To maintain comprehensive records relating to all training and development activities.
*To organize regular induction training for all new starters at the London office.
*To work with colleagues in HR to share information from needs analysis related activities.
*To ensure that all training related payroll instructions are passed to HR and actioned in a timely manner.

If you feel like you would be a suitable applicant for this role then please apply with a copy of your CV.

Apply now


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Interim Learning and Development Manager

Interim Learning and Development Manager City of London

This is a great opportunity to join a successful FTSE100 with a professional and close knit culture where recently appointed HR leadership are driving a progressive HR agenda. With a number of key learning and development initiatives to drive forward an opportunity exists for an interim Learning and Development Manager to join on a fixed term contract or interim basis for a period of 6-8 months initially commencing in April. Supporting a diverse population of around 600 you will develop, deliver, manage and evaluate a range of learning solutions to build capability to help achieve business goals. Specific responsibilities will include:

* Design and deliver the appropriate solutions for mandatory, core, management and leadership training and development priorities to ensure full compliance with mandatory and business training requirements.
* Development of the training and development calendar of events during 2014, ensuring alignment to the overall Business and Learning and Development strategy.
* Support the implementation of the Management and Leadership development programmes including co-ordination of events, delegate administration, liaison with 3rd parties, delivery of some additional modules, evaluation and reporting on the effectiveness of the learning.
* Develop a training needs analysis to assess feasibility of training, scope of training requirements and delivery against individual, business and learning and development priorities
* Develop evaluation and reporting tools for all training and development activities across the business to identify return on investment, ensure delivery of KPI's and drive improved level of quality of training delivered.
* Develop professional partnering relationships with key internal stakeholders and external training partners, to facilitate seamless delivery of training and learning to the client group and maximise the customer experience.
* Accountable for the day to day administration of the learning and development resource.
* Act as an advocate for the HR function, with specific knowledge and guidance to the HR team and business on the appropriate training and development solutions.

You should be an experienced and highly credible in-house L&D professional with experience across needs analysis, design, development and delivery encompassing, management, behavioural and commercial training and development within professional knowledge worker business. A wider understanding across coaching, talent and succession and career pathing would also be a distinct advantage.

To apply, please e-mail your CV and covering letter to our recruitment partners, Michelle Lawton and Paul Tanton, Directors at Consult HR by clicking the "Apply Now" button below.


LocationCity of LondonSalary£50000 - £60000 per annum + car allow and benefitsDuration6-8 month FTCReferenceMLPT5803Contact NameMichelle Lawton

This is a great opportunity to join a successful FTSE100 with a professional and close knit culture where recently appointed HR leadership are driving a progressive HR agenda. With a number of key learning and development initiatives to drive forward an opportunity exists for an interim Learning and Development Manager to join on a fixed term contract or interim basis for a period of 6-8 months initially commencing in April. Supporting a diverse population of around 600 you will develop, deliver, manage and evaluate a range of learning solutions to build capability to help achieve business goals. Specific responsibilities will include:

* Design and deliver the appropriate solutions for mandatory, core, management and leadership training and development priorities to ensure full compliance with mandatory and business training requirements.
* Development of the training and development calendar of events during 2014, ensuring alignment to the overall Business and Learning and Development strategy.
* Support the implementation of the Management and Leadership development programmes including co-ordination of events, delegate administration, liaison with 3rd parties, delivery of some additional modules, evaluation and reporting on the effectiveness of the learning.
* Develop a training needs analysis to assess feasibility of training, scope of training requirements and delivery against individual, business and learning and development priorities
* Develop evaluation and reporting tools for all training and development activities across the business to identify return on investment, ensure delivery of KPI's and drive improved level of quality of training delivered.
* Develop professional partnering relationships with key internal stakeholders and external training partners, to facilitate seamless delivery of training and learning to the client group and maximise the customer experience.
* Accountable for the day to day administration of the learning and development resource.
* Act as an advocate for the HR function, with specific knowledge and guidance to the HR team and business on the appropriate training and development solutions.

You should be an experienced and highly credible in-house L&D professional with experience across needs analysis, design, development and delivery encompassing, management, behavioural and commercial training and development within professional knowledge worker business. A wider understanding across coaching, talent and succession and career pathing would also be a distinct advantage.

To apply, please e-mail your CV and covering letter to our recruitment partners, Michelle Lawton and Paul Tanton, Directors at Consult HR by clicking the "Apply Now" button below.

Apply now


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Saturday 29 March 2014

L&D Manager

L&D Manager Yorkshire

My business services client is looking for an immediately available L&D Manager to join their Sheffield based organisation for a 12 month fixed term contract. This role sits within the Organisational Development team andis a really exciting opportunity for a commercially experienced L&D Manager! You will lead the implementation, planning, marketing and promotion of theorganisations` Learning and Development facilities to external client and other service users to influence their learning and development choices. Through applying your influencing and marketing skillsmy business services clientare looking for someone to grow theorganisation and its` services, generate new business and maximise commercial income for re-investment in future service delivery. The successful L&D Mana

- Previous substantive experience within a commercial learning & development senior management
- Previous experience and knowledge in the use and application of the National Vocational Qualification framework and/or other appropriate vocational qualifications
- Previous experience and knowledge of the design and delivery of learning and development interventions and Programmes
- Previous successful experience and track record in a learning and development marketing and sales environment

A business services organisation in Sheffield.

£38,000- £45,000

Your application will be reviewed by Michael Page. Please be aware we receive a high volume of applications for every role advertised & regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.

Where specific UK qualifications are required we will take into account overseas equivalents.

Michael Page is a world leading recruitment consultancy.

LocationYorkshireSalary£22 per hourDurationFull TimeReferenceMPTC13357282Contact NameAmy Procter

My business services client is looking for an immediately available L&D Manager to join their Sheffield based organisation for a 12 month fixed term contract. This role sits within the Organisational Development team andis a really exciting opportunity for a commercially experienced L&D Manager! You will lead the implementation, planning, marketing and promotion of theorganisations` Learning and Development facilities to external client and other service users to influence their learning and development choices. Through applying your influencing and marketing skillsmy business services clientare looking for someone to grow theorganisation and its` services, generate new business and maximise commercial income for re-investment in future service delivery. The successful L&D Mana

- Previous substantive experience within a commercial learning & development senior management
- Previous experience and knowledge in the use and application of the National Vocational Qualification framework and/or other appropriate vocational qualifications
- Previous experience and knowledge of the design and delivery of learning and development interventions and Programmes
- Previous successful experience and track record in a learning and development marketing and sales environment

A business services organisation in Sheffield.

£38,000- £45,000

Your application will be reviewed by Michael Page. Please be aware we receive a high volume of applications for every role advertised & regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.

Where specific UK qualifications are required we will take into account overseas equivalents.

Michael Page is a world leading recruitment consultancy.

Apply now


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Head of Learning and Development

Head of Learning and Development West London

Our client is one of the UK’s leading media companies with a portfolio of some of the country’s highest profile print and on-line brands regularly reaching over half of UK adult population on a monthly basis.

With the recent arrival of a new HRD, it is now looking to build its HR capability significantly and to hire a new Head of Learning and Development to play a key role in the development and management of a new world class learning platform for its diverse, creative and entrepreneurial workforce.

The business has recently gone through a period of significant change and key to its future success is a renewed focus on organisational capabilities and skills.

Successful candidates will have significant talent, learning and development expertise gained within entrepreneurial and creative environments Recognised as industry thought leaders, they will also have the strong project and programme management skills essential to delivering in a rapidly changing and evolving organisation.

Sector experience is not relevant, more critical will be your ability to work closely with the business to ascertain its requirements and to then lead a small team to deliver real business benefits .

The total package on offer is highly attractive (very good six figure base salary).

To apply for this permanent position please send your CV and an outline of your relevant experience as well as package details to Kate Pearson the Director managing this assignments quoting assignment KP3P000377.

LocationWest London SalarySix figure base salaryDurationPermanent full timeReferenceKP3P000377Contact NameKate Pearson

Our client is one of the UK’s leading media companies with a portfolio of some of the country’s highest profile print and on-line brands regularly reaching over half of UK adult population on a monthly basis.

With the recent arrival of a new HRD, it is now looking to build its HR capability significantly and to hire a new Head of Learning and Development to play a key role in the development and management of a new world class learning platform for its diverse, creative and entrepreneurial workforce.

The business has recently gone through a period of significant change and key to its future success is a renewed focus on organisational capabilities and skills.

Successful candidates will have significant talent, learning and development expertise gained within entrepreneurial and creative environments Recognised as industry thought leaders, they will also have the strong project and programme management skills essential to delivering in a rapidly changing and evolving organisation.

Sector experience is not relevant, more critical will be your ability to work closely with the business to ascertain its requirements and to then lead a small team to deliver real business benefits .

The total package on offer is highly attractive (very good six figure base salary).

To apply for this permanent position please send your CV and an outline of your relevant experience as well as package details to Kate Pearson the Director managing this assignments quoting assignment KP3P000377.

Apply now


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LEARNING & DEVELOPMENT PARTNER

LEARNING & DEVELOPMENT PARTNER Birmingham

Role: Learning and Development Partner ( Multi-Site Service/Retail)

Location: Flexible Home Base Role with significant UK travel

Package - Up to £33,000 base salary depending on experience, plus excellent car allowance and mileage rate,Private Medical, Pension, Life Assurance, Mobile, Laptop.

An outstanding Learning and Development opportunity has arisen within an established Service Delivery business, enjoying year on year growth.

*You will be responsible for the research, design, service delivery and evaluation of identified L&D interventions up to and including middle management level across a dynamic multi site business.
*Your experience will have been gained in a fast paced environment, with a background in Training and Management Development, which includes Retail/Customer Service Delivery.
*You will be comfortable working with senior management through to front line operations in the design and delivery of best practice Learning and Development solutions, with the objective of partnering with Operational Stakeholders to improve operational performance.
*The ability to understand and articulate trends in data, and identifying areas of weakness in a business, are therefore key elements of the role.
*You will be a strong management development professional with excellent knowledge, design and delivery skills in management and behavioural training. You will also be comfortable proving the business benefits of learning and development through tangible evidence and metrics.
*Your communication and presentation skills will be of the highest standard, and your client management approach will be one of relationship building in a commercial environment.

This is an excellent opportunity for a professional who would like to work in a dynamic, fast-paced environment where there is an opportunity to make a have real impact.

If this role sounds of interest to you and you meet the required criteria outlined above then please apply as indicated. Alternatively please call me on 0121 2378820 to discuss.
Reed Specialist Recruitment Limited is an employment agency and employment business.

LocationBirminghamSalary£30000 - £33000 per annum + CARReferenceDBL&DMCContact NameDanielle Boothroyd

Role: Learning and Development Partner ( Multi-Site Service/Retail)

Location: Flexible Home Base Role with significant UK travel

Package - Up to £33,000 base salary depending on experience, plus excellent car allowance and mileage rate,Private Medical, Pension, Life Assurance, Mobile, Laptop.

An outstanding Learning and Development opportunity has arisen within an established Service Delivery business, enjoying year on year growth.

*You will be responsible for the research, design, service delivery and evaluation of identified L&D interventions up to and including middle management level across a dynamic multi site business.
*Your experience will have been gained in a fast paced environment, with a background in Training and Management Development, which includes Retail/Customer Service Delivery.
*You will be comfortable working with senior management through to front line operations in the design and delivery of best practice Learning and Development solutions, with the objective of partnering with Operational Stakeholders to improve operational performance.
*The ability to understand and articulate trends in data, and identifying areas of weakness in a business, are therefore key elements of the role.
*You will be a strong management development professional with excellent knowledge, design and delivery skills in management and behavioural training. You will also be comfortable proving the business benefits of learning and development through tangible evidence and metrics.
*Your communication and presentation skills will be of the highest standard, and your client management approach will be one of relationship building in a commercial environment.

This is an excellent opportunity for a professional who would like to work in a dynamic, fast-paced environment where there is an opportunity to make a have real impact.

If this role sounds of interest to you and you meet the required criteria outlined above then please apply as indicated. Alternatively please call me on 0121 2378820 to discuss.
Reed Specialist Recruitment Limited is an employment agency and employment business.

Apply now


View the original article here

Learning & Development Consultant

Hudson HR are looking for an experienced Learning and Development Consultant to work within a fast paced financial services environment based in Birmingham. A fixed term period to support the business through a period of change.

An essential requirement for this role is access to a car and you must have Level 4 Diploma in Financial Planning (QCF)

Your main duties will be to design and deliver innovative and inspirational sales development activity to the sales force, in accordance with corporate and market methodologies and processes, in order to increase sales effectiveness and productivity.

Key Responsibilities:

To provide a sales development consultancy to sales managers, to identify sales development needs, establish appropriate development plans, and implement relevant development interventions to address

To act as conduit for cascade of development and project initiatives to the sales force

To be subject matter experts on all aspects of sales process and selling skills relevant to our niche approach, identifying, documenting and advocating agreed best practice in all activities

To support the induction of new recruits through effective mentoring, presentations, and development activity as required

To supervise new recruits to competent sign off as required

To design and deliver/facilitate sales development workshops, both centrally and nationally as required, to meet identified sales development needs

To develop / mentor other members of the L&D Department as required

Experience, Qualifications, & Skills

Demonstrated Sales Training/Development experience, ideally in a consultancy role, with evidenced ability to conduct full spectrum of training cycle and relevant development interventions

Extensive and successful, sales experience, ideally in Financial Services

Level 4 Diploma in Financial Planning (QCF)

Excellent product, regulatory, and legislative knowledge

Proven ability to engage with, and influence, first line sales management

Motivational and Inspiring approach, with personal credibility with first line sales management and sales force, and excellent presentation skills

Relevant Coaching / Training qualification

Educated to degree standard or equivalent

Please note you will receive an automated response advising you that we have received your CV.

Hudson is a leading provider of permanent recruitment, contract professionals and talent management solutions worldwide.

Apply now


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Learning and Development Manager

Learning and Development Manager UK wide (flexible location)

Who we’re looking for

PwC are looking to recruit a Professional Qualifications Manager on a secondment / fixed term contract basis to cover maternity leave.

Reporting directly to the Professional Qualifications Team Leader, you'll manage the design and delivery of effective integrated technical / Professional Qualifications programmes across PwC's graduate and school leaver intake routes for the ICAS and CAI qualifications and other qualifications as required.

You'll work closely with internal and external stakeholders to make sure programmes reflect PwC's strategy, latest trends and innovations while ensuring high quality cost effective solutions which provide a return on investment.

Working with the Professional Qualifications Operations Leader, you'll need to have an understanding of finance, helping to manage the Professional Qualifications budget. You'll also work with the Professional Qualifications Operations Leader to make sure all operational aspects of the ICAS and CAI programmes are successfully implemented.

The incumbent in this role is currently based in Scotland but we are willing to consider other locations across the UK. Please specify on your application/CV if you have a preferred base location.

About the role

Responsibilities will include:

Manage the ICAS and CAI qualification curriculum nationally, working on other curriculum design as neededWork with internal stakeholders to design and manage the delivery of specific Professional Qualification pathways and assist in implementing a firm wide approach to developmentUnderstanding the cost implications of a pathway structure and different delivery modelsUndertake a critical review of existing pathways to include ongoing statistical analysis of exam resultsWork closely with line of service technical teams to integrate learning from Professional Qualification and internal training back to the workplaceResponsibility for producing and monitoring the Professional Qualification budget for designated qualificationsProviding qualification specific materials for key internal stakeholders - e.g. recruitment and pre-manager development teamManage relationship with relevant Professional Institutes, keeping up to date on regulatory issues, communicating and prompting action as necessaryManage the relationship with relevant external service providers, agreeing service levels and monitoring performance against these nationallyProvide qualification specific training and information to internal stakeholders (e.g. people managers, partners, Human Capital/HR) to facilitate their rolesInput and prepare papers for the governance group on specific curriculum projectsParticipate in syllabus reviews, coordinating input from technical teams and the Professional Qualification governance groupKeep up to date with technical developments across all service lines and innovation in delivery methods in the market place

Requirements

Preferably ACA / CA qualified with experience of Assurance / Tax servicesKnowledge of ICAS and CAI examination syllabus and rules, or ability to acquire thisKnowledge of Professional Qualifications and technical development market including external best practices, learning methodologies and delivery mechanisms including web based learning, or the ability to acquire thisExperience in developing and delivering learning solutions in a professional services or other large commercial organisation, or the ability to acquire thisAbility to build and sustain relationships with key business unit stakeholders and external contactsExcellent organisational skills, the ability to maintain control over multiple issues and tasksGood communication skills, including written, oral and presentationalGood attention to detailDecisive and able to make and implement decisions when necessary while understanding the need for upward reference on occasionGood data analytical skills – preferably strong Excel skills, or ability to acquire this LocationUK wide (flexible location)SalaryCompetitive SalaryDurationFixed term contractReferenceOPS04331Contact NameRecruitment

Who we’re looking for

PwC are looking to recruit a Professional Qualifications Manager on a secondment / fixed term contract basis to cover maternity leave.

Reporting directly to the Professional Qualifications Team Leader, you'll manage the design and delivery of effective integrated technical / Professional Qualifications programmes across PwC's graduate and school leaver intake routes for the ICAS and CAI qualifications and other qualifications as required.

You'll work closely with internal and external stakeholders to make sure programmes reflect PwC's strategy, latest trends and innovations while ensuring high quality cost effective solutions which provide a return on investment.

Working with the Professional Qualifications Operations Leader, you'll need to have an understanding of finance, helping to manage the Professional Qualifications budget. You'll also work with the Professional Qualifications Operations Leader to make sure all operational aspects of the ICAS and CAI programmes are successfully implemented.

The incumbent in this role is currently based in Scotland but we are willing to consider other locations across the UK. Please specify on your application/CV if you have a preferred base location.

About the role

Responsibilities will include:

Manage the ICAS and CAI qualification curriculum nationally, working on other curriculum design as neededWork with internal stakeholders to design and manage the delivery of specific Professional Qualification pathways and assist in implementing a firm wide approach to developmentUnderstanding the cost implications of a pathway structure and different delivery modelsUndertake a critical review of existing pathways to include ongoing statistical analysis of exam resultsWork closely with line of service technical teams to integrate learning from Professional Qualification and internal training back to the workplaceResponsibility for producing and monitoring the Professional Qualification budget for designated qualificationsProviding qualification specific materials for key internal stakeholders - e.g. recruitment and pre-manager development teamManage relationship with relevant Professional Institutes, keeping up to date on regulatory issues, communicating and prompting action as necessaryManage the relationship with relevant external service providers, agreeing service levels and monitoring performance against these nationallyProvide qualification specific training and information to internal stakeholders (e.g. people managers, partners, Human Capital/HR) to facilitate their rolesInput and prepare papers for the governance group on specific curriculum projectsParticipate in syllabus reviews, coordinating input from technical teams and the Professional Qualification governance groupKeep up to date with technical developments across all service lines and innovation in delivery methods in the market place

Requirements

Preferably ACA / CA qualified with experience of Assurance / Tax servicesKnowledge of ICAS and CAI examination syllabus and rules, or ability to acquire thisKnowledge of Professional Qualifications and technical development market including external best practices, learning methodologies and delivery mechanisms including web based learning, or the ability to acquire thisExperience in developing and delivering learning solutions in a professional services or other large commercial organisation, or the ability to acquire thisAbility to build and sustain relationships with key business unit stakeholders and external contactsExcellent organisational skills, the ability to maintain control over multiple issues and tasksGood communication skills, including written, oral and presentationalGood attention to detailDecisive and able to make and implement decisions when necessary while understanding the need for upward reference on occasionGood data analytical skills – preferably strong Excel skills, or ability to acquire this 

Apply now


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Interim Learning and Development Consultant

Interim Learning and Development Consultant West Midlands

An Interim Learning and Development Consultant is required for a 12 month fixed term contract, to be based in the West Midlands. As Interim Learning and Development Consultant you will work as part of the L&D team, and be responsible for the full training cycle, Training Needs Analysis, Design and Delivery, Evaluation as well as Coaching and the Management of the programmes.

As an experienced Interim Learning and Development Consultant you will be CITP qualified or equivalent, with experience of leading on TNA, and designing and delivering programmes. Experience within Financial Services would be advantageous.

A leading Financial Services company based in the West Midlands

up to £40k

Your application will be reviewed by Michael Page. Please be aware we receive a high volume of applications for every role advertised & regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.

Where specific UK qualifications are required we will take into account overseas equivalents.

Michael Page is a world leading recruitment consultancy.

LocationWest MidlandsSalary£20 per hourDurationFull TimeReferenceMPTC13358561Contact NameJane England

An Interim Learning and Development Consultant is required for a 12 month fixed term contract, to be based in the West Midlands. As Interim Learning and Development Consultant you will work as part of the L&D team, and be responsible for the full training cycle, Training Needs Analysis, Design and Delivery, Evaluation as well as Coaching and the Management of the programmes.

As an experienced Interim Learning and Development Consultant you will be CITP qualified or equivalent, with experience of leading on TNA, and designing and delivering programmes. Experience within Financial Services would be advantageous.

A leading Financial Services company based in the West Midlands

up to £40k

Your application will be reviewed by Michael Page. Please be aware we receive a high volume of applications for every role advertised & regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.

Where specific UK qualifications are required we will take into account overseas equivalents.

Michael Page is a world leading recruitment consultancy.

Apply now


View the original article here

Friday 28 March 2014

Training Manager

Training Manager London KB18807

My client a fast growing UK Bank based in West London seeking an experienced Training Manager for a 12 month contract to start ASAP. This is a brilliant opportunity to have direct impact with the business and lead a team of Trainers to design and deliver learning solutions.

Key Accountabilities:
*Lead a team of professional Trainers to deliver highly credible and motivational learning interventions
*Build relationships with SMEs and colleagues across the business to understand business needs and design the deliver the most effective and appropriate solutions, ensuring a reputation for timely, efficient and effective learning
*Work with the HR team in the planning of training needs across the business
*Takes a structured approach to managing training plans and projects recognising changing priorities
*Acts as a cultural role model demonstrating high standards in behaviour in every interaction with colleagues or Customers

Knowledge , Experience and Skills Required:
*Ability to lead, manage and develop a team of trainers
*An expert in the design, delivery, embedding and evaluation of group and one-to-one learning that delivers tangible improvements in behaviour
*Experience of delivering and managing training in a Customer service environment
*Ability to positively influence through written and face-to-face communication
*Demonstrate the ability to plan and organize and negotiate own work to deliver against tight deadlines

LocationLondonSalary£45000 - £50000 per annumDuration12 MonthsReferenceKB18807Contact NameKate BensonKB18807

My client a fast growing UK Bank based in West London seeking an experienced Training Manager for a 12 month contract to start ASAP. This is a brilliant opportunity to have direct impact with the business and lead a team of Trainers to design and deliver learning solutions.

Key Accountabilities:
*Lead a team of professional Trainers to deliver highly credible and motivational learning interventions
*Build relationships with SMEs and colleagues across the business to understand business needs and design the deliver the most effective and appropriate solutions, ensuring a reputation for timely, efficient and effective learning
*Work with the HR team in the planning of training needs across the business
*Takes a structured approach to managing training plans and projects recognising changing priorities
*Acts as a cultural role model demonstrating high standards in behaviour in every interaction with colleagues or Customers

Knowledge , Experience and Skills Required:
*Ability to lead, manage and develop a team of trainers
*An expert in the design, delivery, embedding and evaluation of group and one-to-one learning that delivers tangible improvements in behaviour
*Experience of delivering and managing training in a Customer service environment
*Ability to positively influence through written and face-to-face communication
*Demonstrate the ability to plan and organize and negotiate own work to deliver against tight deadlines

Apply now


View the original article here

Head of Executive Leadership and Development

Head of Executive Leadership and Development Manchester

Our client is a leading national professional services firm who have experienced unprecedented growth in today’s market.

The firm is underpinned by strong values and strives to be highly innovative in its approach to both its people and clients, this has created a dynamic culture in which to work and an award winning business which continues to grow commercially.

The established and highly respected Human Resources function is truly aligned to the firm’s business strategy and the Organisational Development and Learning team play a critical role in developing the firms future talent and executive leadership.

An opportunity has arisen for an experienced Executive Leadership and Development specialist to join the wider OD team and drive forward the Leadership and Talent curriculums.

Reporting into the Head of Organisational Development and working closely with the Human Resources Director, you will be a key member of the Organisational and Learning leadership team, contributing to the design and delivery of wider HR strategy and providing specialist expertise and insight in Executive Leadership and Development.

Key responsibilities will include:

-    To design and implement a fit for purpose Executive Development Strategy for the firm and ensure the on-going alignment and evolution of the Leadership curriculum.
-    To deliver Executive & Leadership Development interventions and activities (e.g. Conferences)
-    To manage external providers supporting the Executive Leadership & Development agenda and develop a network of internal Coaches and Faculty members
-    Partnering HRBP’s, establish a pipeline of leadership talent for the business and develop Talent Mapping strategies
-    To manage the ‘top talent’ development centre and ‘assessment for promotion’ process

The successful candidate should have extensive Executive Leadership & Development / Talent Management experience gained within a commercial fast paced business / professional services environment and possess first class interpersonal / presentation skills.

Please apply below with your CV and details of your current remuneration to Barry Byrne, Director at Aretai Executive Search.                                   

LocationManchesterSalaryCirca £80KDurationPermanent full timeReferenceCB/ARETELD1Contact NameBarry Byrne

Our client is a leading national professional services firm who have experienced unprecedented growth in today’s market.

The firm is underpinned by strong values and strives to be highly innovative in its approach to both its people and clients, this has created a dynamic culture in which to work and an award winning business which continues to grow commercially.

The established and highly respected Human Resources function is truly aligned to the firm’s business strategy and the Organisational Development and Learning team play a critical role in developing the firms future talent and executive leadership.

An opportunity has arisen for an experienced Executive Leadership and Development specialist to join the wider OD team and drive forward the Leadership and Talent curriculums.

Reporting into the Head of Organisational Development and working closely with the Human Resources Director, you will be a key member of the Organisational and Learning leadership team, contributing to the design and delivery of wider HR strategy and providing specialist expertise and insight in Executive Leadership and Development.

Key responsibilities will include:

-    To design and implement a fit for purpose Executive Development Strategy for the firm and ensure the on-going alignment and evolution of the Leadership curriculum.
-    To deliver Executive & Leadership Development interventions and activities (e.g. Conferences)
-    To manage external providers supporting the Executive Leadership & Development agenda and develop a network of internal Coaches and Faculty members
-    Partnering HRBP’s, establish a pipeline of leadership talent for the business and develop Talent Mapping strategies
-    To manage the ‘top talent’ development centre and ‘assessment for promotion’ process

The successful candidate should have extensive Executive Leadership & Development / Talent Management experience gained within a commercial fast paced business / professional services environment and possess first class interpersonal / presentation skills.

Please apply below with your CV and details of your current remuneration to Barry Byrne, Director at Aretai Executive Search.                                   

Apply now


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Interim Head of L&D

Interim Head of L&D West End Interim Head of Learning and Development based in Central London for a 6 month contract with a global professional services firm in commercial properties.

Heading up an established team of 6, this a busy and varied role picking up on projects following significant investment into the development of the UK business. With full support of the Board and CEO, this role will be focusing on:
- Senior leadership development programme - design and implementation
- Reviewing the Directors development initiatives and linking them to the leadership development programme
- Sales, Business Development and Customer Care - creating a development programme for the sales population.
- UK wide training needs analysis
- Review and implementation of blended learning
- Utilising technology and internal knowledge to develop programmes.

This is the ideal role for an experienced Head of L&D or HR Director who enjoys a busy role delivering on projects and leading a team. You will ideally come from a Professional Services background with strong skills and experience in implementing leadership development programmes.

This role is to start at the beginning of April for 6 months paying £70,000 - £80,000.

I/AF/21747

LocationWest EndSalary£70000 - £80000 per annumDuration6 monthsReference21747/001Contact NameAngela FranksInterim Head of Learning and Development based in Central London for a 6 month contract with a global professional services firm in commercial properties.

Heading up an established team of 6, this a busy and varied role picking up on projects following significant investment into the development of the UK business. With full support of the Board and CEO, this role will be focusing on:
- Senior leadership development programme - design and implementation
- Reviewing the Directors development initiatives and linking them to the leadership development programme
- Sales, Business Development and Customer Care - creating a development programme for the sales population.
- UK wide training needs analysis
- Review and implementation of blended learning
- Utilising technology and internal knowledge to develop programmes.

This is the ideal role for an experienced Head of L&D or HR Director who enjoys a busy role delivering on projects and leading a team. You will ideally come from a Professional Services background with strong skills and experience in implementing leadership development programmes.

This role is to start at the beginning of April for 6 months paying £70,000 - £80,000.

I/AF/21747

Apply now


View the original article here

Leiter Training und Entwicklung (m/w)

Leiter Training und Entwicklung (m/w) Frankfurt am Main Leiter Training und Entwicklung (m/w)

Frankfurt


Unser Mandant ist ein internationales Unternehmen, das hauptsächlich Beratungsleistungen im Bank- und Finanzwesen, IT, Ingenieurwesen und Pharmaindustrie erbringt. In seinem Auftrag suchen wir derzeit den Leiter Training und Entwicklung für die Regionen DACH und Benelux. Die neu geschaffene Position leitet das bestehende Team aus drei Trainern und berichtet an den Konzernleiter Entwicklung in Großbritannien.


Ihre Aufgaben:


Erstellen von Bedarfsanalysen zur Festlegung der Trainingsbedürfnisse und Durchführungsmethoden

Konzipieren von Management Development Plänen

Implementieren und Durchführen der Trainingsprogramme

Auswerten von Trainingsprogrammen und Workshops

Unterstützen des globalen Operations Teams bei der effektiven Termin- und Ressourcenplanung



Ihr Profil:


Relevante Trainingsqualifikation und ein erfolgreich abgeschlossenes Hochschulstudium

Erfahrung im Konzipieren und Ausführen einer Reihe verschiedener Programme

Ausgezeichnete Kommunikations-, und zwischenmenschliche Fähigkeiten

Erfahrung im Koordinieren, Selektieren und Managen von Dienstleistern

Fließende Englisch und Deutsch Kenntnisse



SR Group is acting as an Employment Agency in relation to this vacancy.

LocationFrankfurt am MainSalary£65990.56 - £82488.20 per annumReferenceMW/990660Contact NameMicaela WienckeLeiter Training und Entwicklung (m/w)

Frankfurt


Unser Mandant ist ein internationales Unternehmen, das hauptsächlich Beratungsleistungen im Bank- und Finanzwesen, IT, Ingenieurwesen und Pharmaindustrie erbringt. In seinem Auftrag suchen wir derzeit den Leiter Training und Entwicklung für die Regionen DACH und Benelux. Die neu geschaffene Position leitet das bestehende Team aus drei Trainern und berichtet an den Konzernleiter Entwicklung in Großbritannien.


Ihre Aufgaben:


Erstellen von Bedarfsanalysen zur Festlegung der Trainingsbedürfnisse und Durchführungsmethoden

Konzipieren von Management Development Plänen

Implementieren und Durchführen der Trainingsprogramme

Auswerten von Trainingsprogrammen und Workshops

Unterstützen des globalen Operations Teams bei der effektiven Termin- und Ressourcenplanung



Ihr Profil:


Relevante Trainingsqualifikation und ein erfolgreich abgeschlossenes Hochschulstudium

Erfahrung im Konzipieren und Ausführen einer Reihe verschiedener Programme

Ausgezeichnete Kommunikations-, und zwischenmenschliche Fähigkeiten

Erfahrung im Koordinieren, Selektieren und Managen von Dienstleistern

Fließende Englisch und Deutsch Kenntnisse



SR Group is acting as an Employment Agency in relation to this vacancy.

Apply now


View the original article here

Talent Coordinator L&D

Talent Coordinator L&D London

What makes an experience truly special? Is it the place? The people? Is there some secret recipe? For us, it's a magical combination marked 'all of the above'… But particularly the people.

This is not a role for the faint hearted. The Talent team is committed to support business growth through the acquisition and development of the very best individuals. This means a clear development and succession strategy, portfolio of development opportunities and providing great career development and progression.

This role will provide full administrative support to the Learning & Development (Talent) team and where appropriate provide cover and support to both the Talent Coordinator supporting recruitment and the Talent Coordinator supporting E-learning.

The successful candidate will coordinate and take ownership of the trainee manager journey and all management development we offer across the UK and Ireland, as well as manage their own small Learning and Development based projects.  Coordinating people remotely and building strong relationships with the key stakeholders within the business is vital; so structuring tasks, communicating information, processing details quickly, adjusting to change, showing resilience and creating innovation are vital personal abilities to perform within this role.

In addition, this person will be a first point of call for the whole of the business, and will build on strong links with our international training and development team and key contacts such as development suppliers, alongside ad-hoc Learning and Development projects.

The successful candidate must have; a proven track record within administration and coordination, experience of working within an office based environment, and be able to demonstrate the ability to prioritise with solid time management skills. You will have experience in refining and improving processes, so developing more efficient and effective ways of working based on own intuition and others feedback will ensure the career development journey achieves us recognition as being an Employer of Choice.

If you have the ability to immerse yourself into the fast paced environment, this role will offer you the opportunity to work within an organisation that recognises the value of training and development. The Talent team also includes Recruitment and E-learning so there is not only the scope to further your Learning and Development knowledge and skills but also to extend them into the wider area of Talent. This is a hectic and dynamic environment where the people are passionate and the role although pressurised, is within a fantastic company that recognises and appreciates hard work.

Closing Date – Sunday 6th April

LocationLondonSalaryBase salary up to £25k plus 10% bonus and benefits packageReferencePETCContact NameRecruitment

What makes an experience truly special? Is it the place? The people? Is there some secret recipe? For us, it's a magical combination marked 'all of the above'… But particularly the people.

This is not a role for the faint hearted. The Talent team is committed to support business growth through the acquisition and development of the very best individuals. This means a clear development and succession strategy, portfolio of development opportunities and providing great career development and progression.

This role will provide full administrative support to the Learning & Development (Talent) team and where appropriate provide cover and support to both the Talent Coordinator supporting recruitment and the Talent Coordinator supporting E-learning.

The successful candidate will coordinate and take ownership of the trainee manager journey and all management development we offer across the UK and Ireland, as well as manage their own small Learning and Development based projects.  Coordinating people remotely and building strong relationships with the key stakeholders within the business is vital; so structuring tasks, communicating information, processing details quickly, adjusting to change, showing resilience and creating innovation are vital personal abilities to perform within this role.

In addition, this person will be a first point of call for the whole of the business, and will build on strong links with our international training and development team and key contacts such as development suppliers, alongside ad-hoc Learning and Development projects.

The successful candidate must have; a proven track record within administration and coordination, experience of working within an office based environment, and be able to demonstrate the ability to prioritise with solid time management skills. You will have experience in refining and improving processes, so developing more efficient and effective ways of working based on own intuition and others feedback will ensure the career development journey achieves us recognition as being an Employer of Choice.

If you have the ability to immerse yourself into the fast paced environment, this role will offer you the opportunity to work within an organisation that recognises the value of training and development. The Talent team also includes Recruitment and E-learning so there is not only the scope to further your Learning and Development knowledge and skills but also to extend them into the wider area of Talent. This is a hectic and dynamic environment where the people are passionate and the role although pressurised, is within a fantastic company that recognises and appreciates hard work.

Closing Date – Sunday 6th April

Apply now


View the original article here

Learning Partnership & Organisational Development Lead

Learning Partnership & Organisational Development Lead Wiltshire

A high profile Wiltshire Organisational Development & Learning central Service was established in April last year following a corporate review of all learning & development activity across the Council. It provides a business prioritised service to its stakeholders, customers and learners maximising the resources available.

The breadth of delivery is both internally for Wiltshire Council employees and externally with partners, employers, learners and customers across the Wiltshire community supporting the delivery of the Councils Business Plan.

Our vision is to create stronger and more resilient communities.

This service is responsible for the commissioning and delivery of a wide range of internal and external transformational organisational development & learning interventions/provision and accredited qualifications

This pivotal strategic role will work within the context of the OD & Learning operating model which incorporates a four themed approach of leading, enabling, commissioning and delivering.

The Service has been successful for several years in bidding and securing a number of national and regional external funding contracts, to support and build the accreditation of learning activity, including a Skills Funding Agency contract to facilitate and enable the delivery of a broad range of Adult Skills activity and Family Learning provision in the community

As the Learning Partnership & Organisational Development Lead you will be responsible for the leadership & management of the front line delivery and accreditation function. The successful candidate will report directly to the Head of Service and will be a key part of the senior management team.

This post will act as a point of focus for a range of Directors /Senior Managers /strategic partners and agencies in the identification, prioritisation and implementation of strategic and business focused OD and learning interventions

This role requires a change agent, and a champion of innovation and creativity in the design and delivery of flexible blended learning solutions which embrace advancements in technology, social media and self-directed learning. You will line manage the delivery and accreditation managers and co-ordinators and be required to coach & mentor staff and undertake performance and development reviews in line with corporate frameworks and policies

You will need strong inspirational and transformational leadership skills and business acumen to build on the success, adding value to customers, enabling them to develop and raise their level of knowledge and skills and achieve their potential.

The successful applicant will be responsible for a single co-ordinated and business prioritised approach to the internal and external delivery and accreditation of a range of learning and development interventions, which can be accredited against the National QCF as required.

The function both delivers and accredits a range of generic work based and community learning & development activity for e.g. Coaching, Leadership & Management, customer service, IT, functional skills, apprenticeships, family learning and specialist occupational skills (e.g. Adult and Children’s Social Care )

This role involves working with both staff across the organisation and in the Wiltshire community across the sectors, creatively and flexibly to achieve the challenges ahead and maximise efficiencies.

To be successful in the role, the post holder will:

Demonstrate significant relevant experience of strategically leading and managing learning and development service delivery in a large and / or complex organisation, with expert knowledge of the functional area / aligned to external strategies.Be highly motivated providing inspirational leadership, motivation and guidance to managers / L&D specialists, stakeholders and customers.Be dynamic, commercially aware, who understands the sector and can initiate successful business development opportunities.Be excellent at prioritisation and managing a diverse workload, with ability to engender team working in order to set and achieve performance goals and deliver results.Possess excellent interpersonal skills, authority and credibility to negotiate, influence and build successful relationships at all levels.Be skilled at creating and leading virtual teams /working groups and in developing organisational capability with a focus on continuous improvement.Have experience of managing budgets / external funding contracts and directing the work of others to achieve targets and quality performance outputs.Demonstrate knowledge and understanding of the policies, practices, professional guidelines, legislation and emerging developments.Demonstrate knowledge and experience of assessment best practice and internal/external verification.

Qualifications

Education to a degree level or equivalent or can demonstrate extensive, relevant experience.Relevant management qualification, professional qualification.Occupational experience in one or more of the delivery areas would be desirable.Proficient with Microsoft applications.

For informal enquiries please contact Helen Mehring, Head of Organisational Development and Learning, on 07776 227050.

If you require a paper application, please contact the Recruitment Team on 01225 718040 quoting the above reference number.

Closing date: 31st March 2014.

Wiltshire Council is committed to safeguarding and promoting the welfare of Children, Young People and Vulnerable Adults. You will be expected to report any concerns relating to the safeguarding of children, young people or vulnerable adults in accordance with agreed procedures. If your own conduct in relation to the safeguarding of children, young people or vulnerable adults gives cause for concern either the Council’s agreed Child Protection procedures or the Policy and Procedures for Safeguarding Vulnerable Adults in Swindon and Wiltshire, will be followed, alongside implementation of the Council’s Disciplinary Procedure.

LocationWiltshireSalary£36,676 - £39,351ReferencePB00027Contact NameRecruitment

A high profile Wiltshire Organisational Development & Learning central Service was established in April last year following a corporate review of all learning & development activity across the Council. It provides a business prioritised service to its stakeholders, customers and learners maximising the resources available.

The breadth of delivery is both internally for Wiltshire Council employees and externally with partners, employers, learners and customers across the Wiltshire community supporting the delivery of the Councils Business Plan.

Our vision is to create stronger and more resilient communities.

This service is responsible for the commissioning and delivery of a wide range of internal and external transformational organisational development & learning interventions/provision and accredited qualifications

This pivotal strategic role will work within the context of the OD & Learning operating model which incorporates a four themed approach of leading, enabling, commissioning and delivering.

The Service has been successful for several years in bidding and securing a number of national and regional external funding contracts, to support and build the accreditation of learning activity, including a Skills Funding Agency contract to facilitate and enable the delivery of a broad range of Adult Skills activity and Family Learning provision in the community

As the Learning Partnership & Organisational Development Lead you will be responsible for the leadership & management of the front line delivery and accreditation function. The successful candidate will report directly to the Head of Service and will be a key part of the senior management team.

This post will act as a point of focus for a range of Directors /Senior Managers /strategic partners and agencies in the identification, prioritisation and implementation of strategic and business focused OD and learning interventions

This role requires a change agent, and a champion of innovation and creativity in the design and delivery of flexible blended learning solutions which embrace advancements in technology, social media and self-directed learning. You will line manage the delivery and accreditation managers and co-ordinators and be required to coach & mentor staff and undertake performance and development reviews in line with corporate frameworks and policies

You will need strong inspirational and transformational leadership skills and business acumen to build on the success, adding value to customers, enabling them to develop and raise their level of knowledge and skills and achieve their potential.

The successful applicant will be responsible for a single co-ordinated and business prioritised approach to the internal and external delivery and accreditation of a range of learning and development interventions, which can be accredited against the National QCF as required.

The function both delivers and accredits a range of generic work based and community learning & development activity for e.g. Coaching, Leadership & Management, customer service, IT, functional skills, apprenticeships, family learning and specialist occupational skills (e.g. Adult and Children’s Social Care )

This role involves working with both staff across the organisation and in the Wiltshire community across the sectors, creatively and flexibly to achieve the challenges ahead and maximise efficiencies.

To be successful in the role, the post holder will:

Demonstrate significant relevant experience of strategically leading and managing learning and development service delivery in a large and / or complex organisation, with expert knowledge of the functional area / aligned to external strategies.Be highly motivated providing inspirational leadership, motivation and guidance to managers / L&D specialists, stakeholders and customers.Be dynamic, commercially aware, who understands the sector and can initiate successful business development opportunities.Be excellent at prioritisation and managing a diverse workload, with ability to engender team working in order to set and achieve performance goals and deliver results.Possess excellent interpersonal skills, authority and credibility to negotiate, influence and build successful relationships at all levels.Be skilled at creating and leading virtual teams /working groups and in developing organisational capability with a focus on continuous improvement.Have experience of managing budgets / external funding contracts and directing the work of others to achieve targets and quality performance outputs.Demonstrate knowledge and understanding of the policies, practices, professional guidelines, legislation and emerging developments.Demonstrate knowledge and experience of assessment best practice and internal/external verification.

Qualifications

Education to a degree level or equivalent or can demonstrate extensive, relevant experience.Relevant management qualification, professional qualification.Occupational experience in one or more of the delivery areas would be desirable.Proficient with Microsoft applications.

For informal enquiries please contact Helen Mehring, Head of Organisational Development and Learning, on 07776 227050.

If you require a paper application, please contact the Recruitment Team on 01225 718040 quoting the above reference number.

Closing date: 31st March 2014.

Wiltshire Council is committed to safeguarding and promoting the welfare of Children, Young People and Vulnerable Adults. You will be expected to report any concerns relating to the safeguarding of children, young people or vulnerable adults in accordance with agreed procedures. If your own conduct in relation to the safeguarding of children, young people or vulnerable adults gives cause for concern either the Council’s agreed Child Protection procedures or the Policy and Procedures for Safeguarding Vulnerable Adults in Swindon and Wiltshire, will be followed, alongside implementation of the Council’s Disciplinary Procedure.

Apply now


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Thursday 27 March 2014

Learning & Development Advisor

Hudson HR are recruiting for a experienced L&D Advisor to join a leading organisation based in West Bromwich.

The role will involve delivering training to a range of people within the business and so the ability to build rapport, confidently deliver expertise and adapt the delivery style to suit your audience is essential.

In addition you will be expected to utilise your strong coaching skills to deliver 360 degree feedback to our management population.

Key Accountabilities:

Complete TNA, design, delivery and evaluation of training courses in your area of responsibility that is necessary to meet individual/department/organisational needs and regulatory requirements.

Liaise with Senior Managers and Managers across the business to provide expert training advice on the best development methods for their staff within your area of training responsibilities and keep them informed.

Maintain awareness and knowledge of current people development theory & methods and provide suitable interpretation to Senior Managers, Managers and staff within the organisation.

Recommend and initiate change within your area of responsibility to training and development systems, processes and procedures.

Key Requirements:

Ideally, holder of CIPD Certificate in Learning and Development (or equivalent) or willing to study towards.

Ideally, experience of the full training cycle gained within professional training environment.

Ideally a qualified coach or experience of coaching theory and practice.

A strong understanding of all core Microsoft applications; Word, Excel, PowerPoint, Outlook and the Society's core systems.

Excellent communication and presentation skills.

Demonstrate good project management skills and goal orientation.

Ability to manage a number of diverse activities simultaneously.

Ability to develop strong working relationships.

Please note you will receive an automated response advising you that we have received your CV.

Hudson is a leading provider of permanent recruitment, contract professionals and talent management solutions worldwide.

Apply now


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Head of Global Organziation Development

Head of Global Organziation Development Central London Learning and Development – HR – Global Software Vendor –London

Learning, Training – Development – Corporate culture–    Talent management – Performance - Leadership

A senior level learning & development SME required to work for a Global Software Vendor located in London.

The purpose of this role is to lead and support group and regional business units in the design and implementation of a global learning and development offerings specifically focusing on cultural transformation, management, leadership development. This will be an autonomous role with a global; remit that is effective through building high performing virtual teams to support the growth strategy.

The successful Head of Global Organization Development will have the following skills:

Learning, Development and Training experience in large corporationExperience of designing and implementing global strategiesKnowledge of performance management and learning management technologyFor more information on this position the please contact Tata Zhamharyan using the 'Apply Now' link below.

LocationCentral LondonSalaryNegotiableReferenceGlobal OrgContact NameTata ZhamharyanLearning and Development – HR – Global Software Vendor –London

Learning, Training – Development – Corporate culture–    Talent management – Performance - Leadership

A senior level learning & development SME required to work for a Global Software Vendor located in London.

The purpose of this role is to lead and support group and regional business units in the design and implementation of a global learning and development offerings specifically focusing on cultural transformation, management, leadership development. This will be an autonomous role with a global; remit that is effective through building high performing virtual teams to support the growth strategy.

The successful Head of Global Organization Development will have the following skills:

Learning, Development and Training experience in large corporationExperience of designing and implementing global strategiesKnowledge of performance management and learning management technologyFor more information on this position the please contact Tata Zhamharyan using the 'Apply Now' link below.

Apply now


View the original article here

L & D Consultant (Part time)

L & D Consultant (Part time) Scotland

My Retail client is looking for a Part-time regional Learning and Development Consultant. The role is based in Scotland with UK-wide travel to stores and distribution centres.
As part of a big team the Learning and Development Consultant will be responsible for facilitating and consulting on the L&D requirements of the Retail stores. The training itself will be a mixture of management and technical skills.There will also be occasional involvement in the delivery of the projects.
From a strategic point of view, the Learning and Development Consultant will be involved in identifying development themes and course development, including reporting feedback. There will be opportunities to develop your career by leading ad hoc projects.

The successful Learning and Development Consultant will:
- have a retail training background
- be comfortable with a remit based in Scotland with UK-wide travel
- be able to provide strategic training design along with delivery when required
- have prior success identifying training needs for a large, complex organisation

A well known retail brand

£25-35,000 pro rata for 3 days a week with a generous benefits package

Your application will be reviewed by Michael Page. Please be aware we receive a high volume of applications for every role advertised & regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.

Where specific UK qualifications are required we will take into account overseas equivalents.

Michael Page is a world leading recruitment consultancy.

LocationScotlandSalary£25000 to £35000 per annumDurationFull TimeReferenceMPTC13358191Contact NameJaclyn Needham

My Retail client is looking for a Part-time regional Learning and Development Consultant. The role is based in Scotland with UK-wide travel to stores and distribution centres.
As part of a big team the Learning and Development Consultant will be responsible for facilitating and consulting on the L&D requirements of the Retail stores. The training itself will be a mixture of management and technical skills.There will also be occasional involvement in the delivery of the projects.
From a strategic point of view, the Learning and Development Consultant will be involved in identifying development themes and course development, including reporting feedback. There will be opportunities to develop your career by leading ad hoc projects.

The successful Learning and Development Consultant will:
- have a retail training background
- be comfortable with a remit based in Scotland with UK-wide travel
- be able to provide strategic training design along with delivery when required
- have prior success identifying training needs for a large, complex organisation

A well known retail brand

£25-35,000 pro rata for 3 days a week with a generous benefits package

Your application will be reviewed by Michael Page. Please be aware we receive a high volume of applications for every role advertised & regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.

Where specific UK qualifications are required we will take into account overseas equivalents.

Michael Page is a world leading recruitment consultancy.

Apply now


View the original article here